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Work Background
GoodTime.ioVP of Sales and Partnerships
Jan. 2023San Francisco, California, United StatesGoodTime’s Interview Logistics Platform enables companies to schedule complex candidate interviews up to 10X faster by fully automating the scheduling process. With GoodTime, recruiting teams spend time recruiting rather than scheduling. Our software streamlines the entire interview management process. This happens from the moment you set up a recruiter phone / virtual screen, to conducting an onsite interview. We build unique algorithms to match the right interviewers to a candidate. Multiple ATS, Video Conferencing, & Calendar Integrations are available with GoodTime.
Spot InsuranceHead Of Sales
Mar. 2022 - Dec. 2022Austin, Texas, United States
Spot InsuranceDirector of Sales
Jul. 2021 - Mar. 2022Breckenridge, Colorado, United StatesMedical bills suck….so we did something about it. The Spot Team is passionate about changing the industry and how insurance is distributed, gone are the days of Go-Fund-Me's or going into debt after an injury. Spot is the first-of-its-kind injury insurance that pushes our customers to get out and live more, whether they're running their daily errands or on a once in a lifetime adventure with the family. Perfect for people who have active lifestyles, lousy health insurance or no health insurance at all, we earnestly believe breaking a bone shouldn't break the bank.
TurnKey Vacation RentalsRegional Director, Sales
Sep. 2019 - Jul. 2021Breckenridge, ColoradoOctober 2020-July 2021
Markets Include but not limited to: -Summit County
-Vail Valley
-Steamboat Springs
-Aspen
-Winter Park
-Maine
-Vermont
-Cape Cod
-Asheville
-Gatlinburg
-Nashville
-Ocean City September 2019-October 2020
Markets include but not limited to: -Summit County
-Vail Valley
-Steamboat Springs
-Aspen
-Winter Park
-Destin-30A and Panama City Beach
-Fort Myers
-St. Augustine-Amelia Island
-Ft. Lauderdale
-Sarasota
-Palm Beach
-Miami
-St. Petersburg -Tampa
-Orlando TurnKey Vacation Rentals markets and manages premier vacation rentals in some of the country’s most desirable locations. We provide high-quality service and peace of mind for owners and an exceptional experience for guests. Our technology-enabled service allows us to provide commission rates that are among the industry's lowest. Our comprehensive online marketing and distribution, 24/7 responsiveness, and sophisticated rate management help owners grow their vacation rental revenue by expanding listing visibility, converting inquiries into bookings, and maximizing rates. We have local, highly trained staff in each market and trusted vendors in each market, and we use the latest technology to keep homes safe and clean.
TurnKey Vacation RentalsSales Director
May. 2017 - Sep. 2019Vail, Aspen and Steamboat, ColoradoMarkets Include: -Vail Valley
-Aspen
-Steamboat, Colorado -Led the overall growth of TurnKey’s business in the Vail Valley, Steamboat Springs, and Aspen markets. Signed over 150 properties in 2 years including Vail Valley to 100 properties. -Only TurnKey Sales Executive in history to sign two homes over $1M in revenue per year. -Continues to consistently meet or exceed sales goals including sign-ups, realtor and lead generation, weekly/monthly activities, and live units per month and quarter. -Consistent in growing and keeping properties in TurnKey’s program through detailed communication and continued owner education including the state of the market, revenue management changes, and updates to the industry. -Leader in the company for driving business development activities to build a consistent and growing opportunity pipeline including realtor events and lunch and learns, homeowner events, local marketing efforts and relationship building with chamber of commerce and various associations in the area. -Lead local operations and account management teams including weekly meetings, weekly 1:1 with managers, local events and stepping in to help when needed in the market. -Mentoring multiple sales directors through their start with TurnKey and helping with their continued success through weekly and monthly meetings, shadowing opportunities, and suggestions and insight on how to gain more leads and improve relationships with realtors and community leaders. -Nominated to help with a webinar for the new 2019 Sales Director Playbook and provided Sales Vice President, Erin Bracke, with presentation for new Sales Directors on local marketing efforts and events.
-Culture Committee and POWER Women Empowerment Member dedicated to the success of TurnKey and the employee’s well-being and happiness.
-Represented TurnKey in the Women’s Vacation Rental Summit with CFO,Jen Ford, in New Orleans.
Vail ResortsNational Sales Manager
Dec. 2012 - May. 2017Breckenridge, ColoradoMy Market includes: Corporate East Coast and the Social Market including sports, family reunions, fraternities and car clubs. Properties: -DoubleTree by Hilton Breckenridge
-Village at Breckenridge
-River Mountain Lodge
-Mountain Thunder Lodge
-Crystal Peak Lodge
-One Ski Hill Place, A RockResort -More than tripled the revenue for the social market segment in the last four years from new business.
-Top performing “pro-active” Sales Manager with the most number of solicitation/proactive calls and leads booked as a result of solicitation efforts.
-Highest lead volume of the entire sales team.
-Rated at “Exceeds Expectations” for FY15 and FY16 and finished at 110% to production goal FY15, a 90% increase over FY14 and consistently over 100% of goals YOY.
-Led the team in all lines of business sales efforts, being the first manager to effectively execute a group contract with all lines of business and continues to out-perform other team members in this area.
-Builds and strengthens relationships with existing and new customers through sales calls, entertainment of clients, FAM trips and trade shows.
-Regional Team trips and event planning and execution lead for group
-First manager to solve the dilemma of fraternity off peak business and keep it profitable and consistent YOY.
-Understands the overall market & the competitors within and outside of Vail Resorts -Provides accurate and timely turnover of definite business to the service team to ensure quality service.
-Works with the sales team to close the best opportunities based on market conditions and hotel needs for all properties.
-Partners with the operations team to conduct site inspections focusing on the customer’s needs and highlights key features of the properties along with WOW experiences for all clients.
-Received Sales Manager Award of Q4 2015, Annual Peer Award 2015, as well as enterprise-wide Peak Performer Award in 2015 and 2016.
DoubleTree by HiltonSales and Marketing Coordinator
Sep. 2011 - Dec. 2012Breckenridge, Colorado•Responsible for creation and monitoring of promotions and animation of LCD monitor in lobby •Monitoring and editing Sales and Marketing budget and P&L spreadsheets •Assist in creation of marketing creative, including collateral, print and online advertising, photography, and content in accordance with both Hilton and Vail Resort guidelines.
•Facilitated the creation and execution of three billboards for DoubleTree 2011-2012
•Administrate website with regular auditing of content with frequent updates of web specials, seasonal banner ads and photography on DoubleTree.com and BreckResorts.com
•Creation of fetch back seasonal banner ads
•Update social media outlets with relevant information and photos regarding events, town/ mountain information and packages for DoubleTree and assists with Breckenridge Hospitality pages on Facebook. •Work to ensure third-party Online Travel Agency websites and Sales third-party online sites have correct content, images and explore marketing opportunities •Maintaining relationships with creative, brand and media planning agencies to maximize advertising spends •Worked on content for our radio and television spots
•Social Media campaigns such as “Meet the Staff” every Friday on our Facebook, one night giveaway for best story about the Breckenridge Stage of the Pro cycle Challenge, Renovation updates and various “fire sale” deals. •Worked with group websites to get the word out about the DoubleTree including Smart Meetings e-blast, Convention Plan It e-alert, Plan Your Meetings email blast, Destination Colorado Special Deals and Successful Meetings new and renovated email blast.
•Created our fall promotion flyer and helped facilitate our DoubleTree sales blitz this fall including two additional flyers sent to over 2,000 government, education and church past groups. •Worked with our e-commerce representative to help our SEO work, online presence and trip advisor responses.
Vail ResortsSales and Marketing Office Manager
Apr. 2011 - Sep. 2011Breckenridge, Colorado• To provide sales support for Group Sales Managers coordinating sales solicitation and execution of sales activity. To work closely with the Director of Sales and Marketing to administer sales office functions to ensure maximum efficiency of sales, marketing efforts.
• Accurately manage all sales communication with clients including written proposals and group contracts.
• Managers ensuring for creativity and continuity among all managers and seeing that strategic sales plans are executed.
• Act as Delphi key operator working through all Delphi functions and issues with communication and coordination of resolution as necessary.
• Assist Sales Managers with responding to clients, coordinating sales calls, email and direct mail communication, planning coordination and communication of site visits, FAMs and other sales activity.
• Responsible for proper reservation and approval, recording and monthly reconciliation of complimentary rooms.
• Run, maintain track regular weekly sales reports and support sales managers with research data through delphi and market vision reports.
• Provide administrative support to DOSM with all aspects of management and leadership including sales success reporting, finances, payroll, correspondence to clients and internal communication.
• Responsible for the training of Sales Administrative Assistant.
• Responsible for coordination of all sales and marketing purchasing and tracking of invoices, payment by Accounts Payable and reconciliation on P&L.
• Ensure accuracy and maintenance of sales files and coordinate and execute monthly file audits with archive procedures as necessary.
• Report and submit all payroll processing for the Sales and Marketing departments
Vail ResortsBreckenridge Hospitality Reservation Lead
Jul. 2010 - Apr. 2011Keystone, Colorado•Work with a team to oversee daily operations of the call center floor.
•Manage and supervise vacation coordinators, call volume, and guest issues.
•Provide timely guidance and feedback to help others strengthen specific knowledge/skill areas to achieve business goals
•Resolve guest issues in the best interest of the guest and the company
•Complete daily checklist of reports and procedures to ensure the office runs consistently and efficiently.
•Answer phone calls, provide guest services and convert opportunities into sales.
Vail ResortsKeystone Resort Reservation Lead
Jan. 2009 - Dec. 2010Keystone, Colorado•Work with a team to oversee daily operations of the call center floor.
•Manage and supervise vacation coordinators, call volume, and guest issues.
•Provide timely guidance and feedback to help others strengthen specific knowledge/skill areas to achieve business goals
•Resolve guest issues in the best interest of the guest and the company
•Complete daily checklist of reports and procedures to ensure the office runs consistently and efficiently.
•Answer phone calls, provide guest services and convert opportunities into sales.
Vail ResortsBreckenridge Hospitality Vacation Coordinator
Oct. 2008 - Aug. 2009Keystone, Colorado•Responded to telephone inquiries and provided information on all aspects of resort properties, activities, and amenities •Provided excellent customer service •Responsible for following the RUPA and Aspire Academy program processes
TEN Media (Powder Magazine)Editorial Intern
Jul. 2007 - Dec. 2007San Juan Capistrano, CA•Copy editor for all content of the September, 2007 to January, 2008 issues
•Responsible for all online stories and community boards
• Developed the Resort Guide on the web-site. Created the content, live cams, pictures and Goggle map locations for all resorts in North America
•Responsible for daily activities in the office, which included fact checking, quote accuracy, creating and sending media packets and answering all emails •Wrote two feature articles for the magazine-January, 2007 •Planned and coordinated the 2008 Powder Awards - Acquired the trophy, gathered the film clips for presentation and assisted with the overall process of the event
FreeskierEditorial Intern
Oct. 2006 - Aug. 2007Boulder, Colorado•Copy editor for all content of the web-site and magazine
•Responsible for making and updating the athlete glossary for the web-site, which included finding data and interviewing professional athletes
•Wrote all online content, daily updates and larger feature articles.
•Organized the media packets and assembled market research presentations for all advertisers.
SHESENDS MagazineHead of Public Relations
Apr. 2006 - Dec. 2007Boulder, Colorado•Designed email campaigns and direct mailings
•Organized the sponsorship of events such as the Horsetooth Hang in Fort Collins. •Handled all advertising inquiries and worked with public relations representatives for gear giveaways and ads in the magazine
•Worked the Outdoor Retailer event in Salt Lake City and promoted the magazine with various interviews •Responsible for acquiring circulation throughout the Boulder and Denver area
•Worked with the publisher and organized the subscription list.
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