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Work Background
FEMAAppeals Analyst at FEMA Region 5
Jan. 2020 - May. 2025Chicago, Illinois, United StatesJob Duties
• Review and analyze first appeals to determine whether applicants have filed sufficient information and complied with the statutory and procedural requirements for Public Assistance appeals • Summarize audit reports from the Office of Inspector General and prepared written responses
• Determine documentation needed to adjudicate appeals and sending formal requests for information
• Prepare written reports, analyze presented documentation and evidence as well as brief senior leadership on key issues and recommending solutions
• Serve as a subject matter expert on the Public Assistance program, evaluating the effectiveness of existing policies and procedures
• Conduct briefings and coordinate with State, Local, and Federal officials regarding first appeals, audits, and Public Assistance policies and procedures
• Create and conduct policy trainings for the Public Assistance field staff and grant managers
Key Accomplishments
• Completed 270% of annual appeal analysis expectations in 2024; 31% of 6-person team output in 2024
• Drafted quality appeals and audit responses citing the appropriate legal authorities, persuasive precedent, policies, and relevant facts with minimal supervision
• Completed a deployment rotation for the Individual Assistance branch to DR-4290-MN as a Disaster Recovery Center Manager, supervising a team of reservists assisting flooding survivors
• Initiated procedures for the State of Minnesota and several Tribal Nations to apply for Public Assistance Grants to aid recovery for COVID-19
FEMAGrants Management Specialist
Sep. 2018 - Jan. 2020Chicago, ILJob Duties
• Manage the State of Minnesota’s Public Assistance Grants to ensure compliance with Federal Policy and guidance • Implement disaster closeout operations, including resolving project issues with grantees or subgrantees
• Provide technical assistance for Public Assistance project closeouts; time extensions, Spend Plans, State Administrative plans, and scope of work changes
• Analyze disaster financial status reports, quarterly progress reports, and State reports
• Review committed disaster funds, including authorizations, tracking, and management funds
Key Accomplishments
• Deployed to Disaster 4363-IN to implement the new Public Assistance delivery model while leading a team of five Program Delivery Managers; managed the formulation of approximately two hundred projects
• Transitioned Disaster 4363-IN from the field office to the Regional Office, coordinating weekly status report meetings between FEMA leadership, program managers, and state partners; oversaw the transition of approximately one hundred projects from FEMA to Indiana Department of Homeland Security • Reduced the initial backlog of project change requests and closeouts, eventually turning projects around in a timely manner
FEMAAppeals Analyst
Aug. 2015 - Sep. 2018Chicago, IL
Philanthropy Clubmember
Jan. 2013 - Dec. 2014
Franciscan Sisters of Chicago Service CorporationFoundation Manager, the Madonna Foundation
Jan. 2012 - Jul. 2015Greater Chicago Area• Operate scholarship program for low-income girls in Catholic High Schools; responsible for program budget, special events, communication, alumni cultivation, application and selection process
• Increase funding through grants and corporate sponsorship
• Develop and manage communication strategy to increase visibility through print and digital content consistent with the branding efforts of the larger organization • Oversee social media and website content; create press releases, newsletters, annual reports and outreach presentations
• Develop and evaluate ongoing programs and special events
• Prepare and facilitate student orientations, leadership development, college and career workshops • Develop partnerships with local universities and community representatives
• Create and manage an Advisory Council for strategic planning • Prepare monthly reports for the organization and quarterly reports and recommendations for the Board of Directors and Advisory Council
• Create program policies and ensure organization is in compliance with policies and procedures • Relationship management and communication with internal and external stakeholders
McCormick FoundationDevelopment Assistant
Nov. 2011 - Jan. 2012Greater Chicago Area· Temporary position working with the development team to process holiday donations in Raiser’s Edge · Responsible for accurate entry of confidential information for more than 5,000 constituents
City of Chicago Office of the MayorCities of Service Intern
Nov. 2010 - May. 2011• Acted as liaison between non-profit community partners, interns, and Mayor’s Office Chief Service Officer for the One Good Deed Chicago initiative
• Created and maintained partnerships with local non-profits, sponsoring agencies and media outlets
• Completed research projects, attended meetings, and worked with the evaluation team to create surveys and analyze results for tracking program progress
University of Illinois ChicagoCollege of Urban Planning and Public Affairs Graduate Assistant
Aug. 2009 - May. 2011Graduate Assistant – Communications and Alumni Relations
• Coordinated 5-7 alumni workshops and events per year, including marketing and promotions, logistics and planning, and day of event management
• Managed Alumni Association calendar and budget, responsible for check requests and donations
• Drafted correspondences, press releases, speeches, and annual reports for the college • Served as a liaison between the Board of Directors and the University
• Updated career website and email management subscriptions
Chicago CaresProgram Coordinator for Children's Education and Development
Mar. 2007 - Aug. 2009• Designed and implemented 20 ongoing evidence-based children’s programs throughout the city, including curriculum development
• Managed and trained a team of 30 volunteers and 3 interns, and created and facilitated a new training program for volunteer leaders
• Created and maintained strong relationships with volunteers, community partners, and city leaders
• Promoted programming through presentations and targeted audience outreach
• Recruited volunteers, volunteer leaders, and participants for new programming • Supervised a team of AmeriCorps volunteers and student interns
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