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Work Background
JCPenney (now Catalyst Brand LLC)Head of Inclusion and Diversity
Jul. 2022Dallas-Fort Worth MetroplexIn my role as Head of Global Diversity and Inclusion at JCPenney, I spearheaded the development and implementation of strategies to promote diversity, equity, and inclusion for over 50,000 leaders and associates. I managed budgets for the inclusion and diversity team, business resource groups, and field I&D champions to create a culture of belonging within the organization. My accomplishments include:
•Developed and implemented a revised DEI strategy, fostering a more inclusive workplace culture.
•Established an inclusion and diversity executive council chaired by the CEO and C-suite members, driving global inclusion and belonging strategies.
•Led the enterprise-wide inclusive learning portfolio, educating leaders and associates on building a culture of inclusion and belonging.
•Championed the associate lifecycle and value proposition (AVP), ensuring consistent inclusion in marketing and communication campaigns.
•Led the development of a business resource team (BRT) playbook and annual leadership summit, improving the efficacy of 7 BRT groups.
•Established field I&D champions to enhance inclusion and belonging for front-line associates.
•Developed and executed a branding strategy embedded in initiatives like the Inclusive Learning Portfolio and HBCU/HSI Design Challenge campaigns, leveraging key partnerships.
•Spearheaded initiatives to drive collaboration and key partnerships across the business, building a culture of inclusion and belonging.
•Participated in committees and councils, providing thought leadership to drive a fully inclusive environment.
•Utilized key people data and insights to measure results aligned with people goals, showcasing data-driven decision-making.
Lockheed Martin Missiles and Fire Control, Inc.Director, Talent and Diversity
Jan. 2020 - Jul. 2022Dallas/Fort Worth AreaIn my role as Director of Talent and Diversity at Lockheed Martin Missiles and Fire Control, I oversaw the global diversity strategy and equity programs. Also, oversaw the strategic vision and strategy for talent and organizational capability development for the MFC business area, a $10 billion enterprise that employs greater than 20,000 employees. Accomplishments Included: •Successfully launched a transformative sponsorship program for women and people of color, resulting in a 20% increase in professional advancement within the first year.
•Collaborated across HR/people team functions (talent acquisition, HR operations, Inclusion, COEs) to design and implement key people programs and interventions.
•Led strategies focused on critical talent decisions including organization design, planning, succession planning, and change management.
•Focused on the incorporation of best practices in the future of work and operational excellence within the HR function.
•Led the global diversity, inclusion, equity, and compliance programs.
•Represented the COE in post-merger integration culture and inclusion workstream.
•Embedded data and insights into talent, promotion, and selection decisions, driving data-driven practices.
Alcon Laboratories, Inc.Global Change Management and Organization Design Leader (Director Level)
Sep. 2012 - Jan. 2020Fort Worth, TXIn my role as the Global Change Management and Organization Design Leader at Alcon Laboratories, Inc., I led the creation of strategies and tools for the global business transformation to implement SAP, enabling effective leadership navigation through changes. I established a global change management network program to drive adoption and sustainment of business changes, overseeing stakeholder assessments, change readiness assessments, and communications management for successful deployment activities. Accomplishments Included: Led the end-to-end change efforts that delivered measurable results aligned with the business transformation. Led the creation of strategies, tools, and templates to enable leaders to navigate through the business changes. Demonstrated expertise in communications and stakeholder engagement, change management, organizational effectiveness, and culture/behavior change. Successfully established and executed a global change network program to drive adoption, and sustainment of the business changes in support of implementation and integration of key business systems (Finance, Procurement, HR, Supply Chain) and tools.
DeloitteSenior Manager Human Capital
Sep. 2004 - Sep. 2012Dallas/Fort Worth Area (St. Louis)As a Senior Manager Human Capital at Deloitte in the Dallas/Fort Worth Area, I spearheaded business development activities, collaborated with key executives on strategic initiatives, and crafted organization effectiveness strategies for global clients undergoing ERP deployments. Accomplishments Included: Organization Development Leader (Change Management and Communications) for global manufacturing client undergoing multi-year $250 million+ enterprise back-office transformation and enterprise resource planning deployment. Organization Development Leader (Communications, Change Management, Organization Design, and Talent Management) for a multi-National Retail and Warehouse distribution client implementation involving a multi-year $150 million+ enterprise business transformation and multi-phased enterprise resource planning deployment. Led a team of thirty on-and offshore resources. Organization Design Lead for a multi-year $120 million health care system Supply Chain Transformation program including all processes from arrival at the warehouse to arrival at the hospital receiving dock for a Global Medical Devices company. Led a team of 10 resources focused on centralizing 14 disparate organizations, processes, systems, and policies into a single shared service. Advised senior leaders and their teams on the organizational change initiative (reorganization, talent upgrades and promotions, reductions in force, separations and related communications).
AccentureManager, Human and Organization Performance
Nov. 1998 - Sep. 2004Washington D.C. Metro AreaIn my role as Manager of Human and Organization Performance at Accenture in Washington D.C. Metro Area, the following are examples of increasing levels of responsibilities: led organization change and transformation programs for global pharmaceutical clients. Oversaw change management as part of a procurement workforce transformation and finance post-merger integration projects.
First Tennessee Bank National AssociationSenior Leadership Development Consultant
Jan. 1992 - Jan. 1998Memphis, TNAs a Senior Leadership Development Consultant at First Tennessee Bank National Association in Memphis, TN, I spearheaded the design and implementation of training programs for 6000 bank associates. My role involved creating tailored Leadership Development curriculum to address the specific needs of bank management, and delivering impactful program courses on a statewide level.
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