Susan Fowler

Data Entry Specialist

Data Entry AssociateComplaint Resolution SpecialistOffice AssistantAdministrative AssistantMarketingTyping SpecialistData Entry SpecialistData EntryMedicalAssistantService Quality ManagerCustomer Care SpecialistChat SupportClient Relations SpecialistCustomer Success ManagerCustomer ServiceAppointment SetterCustomer Support RepresentativeCall Center

I have been in leadership in the Medical field for 24 years. Specializing in medical equipment. Data entry is a specialized skill as this information from patients has to be entered with 100% accuracy as insurance depends on it. It also needs to be HIPPA compliant. My attention to detail has allowed me to successfully lead teams and teach the importance of detail and time management. I enjoy learning and working independently as well as with a team.

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Work Background

Team Lead Cox Health at Home

Cox Health SystemsTeam Lead Cox Health at Home

Mar. 2022 - Mar. 2024Springfield, Missouri, United StatesI lead the customer service team by providing them the tools and resources they need to provide excellent patient care and customer service. I believe in leading by example as well as setting each and every person up for success.

Healthcare

Freeman Health SystemHealthcare

Mar. 2016 - Nov. 2019Joplin, Missouri

scheduling, billing, admissions

Premier Surgical Institutescheduling, billing, admissions

Mar. 2013 - May. 2015Galena, Kansas

scheduling

32nd Street Surgery Centerscheduling

Mar. 2008 - Mar. 2013

Customer Service Supervisor

Freeman Health System Health EssentialsCustomer Service Supervisor

Sep. 1999 - Mar. 2008Joplin Mo

Assistant Manager

Sunsational Tanning and Day SpaAssistant Manager

Jan. 1995 - Mar. 1997

Requests

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Efficient Data Entry Specialist

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Data Entry, Typing Specialist, Scheduling, Customer Service Management.

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