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Work Background
Eastern Virginia Hockey ClubCEO, Co-Owner
May. 2024Virginia, United StatesEastern Virginia Hockey Club (EVHC) is dedicated to developing top-tier hockey players through comprehensive off-ice training programs. Our focus encompasses not only technical skill improvement but also physical fitness and nutritional guidance, ensuring our athletes achieve their highest potential. Our Mission
At EVHC, our mission is to provide a holistic development program that equips players with the skills, strength, and knowledge necessary to excel in hockey. We believe that success on the ice starts with rigorous off-ice preparation. LIVE COLD
Secured CommunicationsExecutive Vice President Of Sales
Jul. 2020 - Jan. 2021Dynamic leader at Secured Communications, driving the establishment and growth of a Global Sales organization with branches in London and Sydney. Spearheaded the development of a highly successful sales team, implementing comprehensive sales training programs for global account managers. Achieved substantial increases in quota fulfillment and revenue generation. Led customer service initiatives with a focus on optimizing customer experience, resulting in elevated satisfaction rates and improved client retention. Successfully navigated the ever-changing market needs and trends, ensuring the development direction aligned with industry demands. Key Achievements:
• Established and developed the Global Sales organization, expanding presence to London and Sydney.
• Designed and delivered impactful sales training programs, leading to increased quota fulfillment and revenue generation.
• Implemented customer service initiatives, significantly improving customer satisfaction and retention rates.
• Proactively adapted development strategies to align with evolving market needs and trends.
Salient NetworksVice President Operations
Jul. 2018 - Jul. 2020Carlsbad, CAProven leader in Sales and Operations at Salient, where I successfully managed business units and orchestrated a strategic shift from project-based revenue streams to a sustainable recurring revenue model. Innovatively implemented hosted phone, online product fulfillment, and MSP services to drive revenue diversification. Key Achievements:
• Spearheaded the transition from project-based to recurring revenue model, resulting in increased financial stability.
• Implemented new revenue streams through hosted phone, online product fulfillment, and MSP services, contributing to overall business growth.
• Achieved substantial debt reduction and simultaneously drove revenue and profit growth, optimizing financial performance.
• Demonstrated excellence in customer retention, achieving the highest customer retainment rates in the organization.
• Orchestrated a successful merger with a competing business, expanding market presence and driving synergies for increased competitiveness. These accomplishments showcase my ability to not only manage day-to-day operations effectively but also drive strategic initiatives that positively impact the bottom line and overall business success.
HIMSS Southern California ChapterBoard Member/Committee Member
Nov. 2011 - Dec. 2015Best group of volunteers ever!
Salient NetworksInside Sales Director
May. 2008 - Jul. 2018Carlsbad, CAAs a leader in Sales, I directed Sales Teams and Inside Sales Representatives while ensuring seamless project handoffs to the Operations Department. Collaborated closely with Marketing for effective promotional activities and played a pivotal role in Business Development efforts. Key Achievements:
• Led Sales Teams and Inside Sales Representatives, optimizing workflow and ensuring successful project transitions to the Operations Department.
• Collaborated on strategic Marketing activities, contributing to increased brand visibility and customer engagement.
• Actively engaged in Business Development initiatives, identifying and capitalizing on new opportunities to drive growth.
• Achieved recognition in Cisco Winner's Circle in 2017 and 2015, highlighting consistent excellence in sales performance.
• Produced the highest revenue for Salient in a decade, showcasing a proven track record of delivering exceptional results. My ability to drive sales excellence, collaborate cross-functionally, and achieve notable revenue milestones positions me as a valuable asset to any organization seeking a dynamic sales leader.
HIMSS - LSITLSIT Board member/Task Force Volunteer
Jan. 2007 - Jun. 2015Assisted with the development of the Validation and Verification chapter. Main contribution to V&V Execution. Assisted with the development of the Data Management chapter. Both chapters are published via HIMSS elearning.
Old Dominion UniversityClassroom Central IT Technician
Mar. 2006 - Dec. 2006
Global SpectrumA/V Production Coordinator
Sep. 2005 - Apr. 2006
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