Ilja Gerasimov

Receptionist @NOVUM Hospitality

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Ilja Gerasimov is a proficient receptionist currently serving at NOVUM Hospitality company. Ilja has amassed extensive experience in customer service, demonstrating exceptional organizational and communication skills. He has a proven track record of managing front desk tasks, including booking, guest services, and problem resolution. Prior to joining NOVUM Hospitality, Ilja served in various customer service roles, honing his interpersonal skills and gaining a deep understanding of customer needs and expectations. Ilja is multilingual, speaking fluent English, German, and Russian, which enables him to interact effectively with a diverse range of guests. He is dedicated to providing a seamless and welcoming experience for all guests of NOVUM Hospitality.

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