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Work Background
Open DoorsBusiness Consultant
Dec. 2024São PauloA Open Doors é um hub de inovação de geração de negócios B2B baseado em uma plataforma digital
LinxSr Manager of Research and Development
Jul. 2017 - Jun. 2024São Paulo, BrasilLinx is the leader in the Brazilian retail software market. It was acquired by Stone in June 2022. Responsabilities:
Managed several products in the Gas station, Convenience Stores and Proximity Market segments, serving clients such as BR, Raízen, and Ambev, with a team of over fifty people and three coordinators distributed across Campinas, Blumenau, Porto Alegre, and Uberlândia. Reported to the segment director. Main Achievements:
• Emporio Product: Developed the "Empório" product to explore a new segment (proximity market), conquering the Ambev (CBE) operation and integrating with Zé Delivery platform, resulting in over a hundred percent growth in the customer base and seven-digit monthly revenue generation in less than two years.
• Seller Product: Reduced the backlog volume by more than fifty percent, rolled out a new POS across the entire customer base (+1300 clients) and integrated with BR Premmia (loyalty program) and AmeDigital (payment). • Mobile POS: Led the implementation of a fuel and product sales solution on Mobile POS (SmartPOS), deployed to thousands of clients and awarded Product of the Year at Linx Innovation Cup. • PostoFácil Product: Integrated and certified at Raízen distributor enabling this product to enter their branded gas stations. • Captured CAPEX investments, increasing team capacity by over forty percent, delivering strategic digital transformation projects (New POS, SmartPOS, Mobile Command) without impacting the segment margin.
Intercamp SistemasSoftware Development Manager
Dec. 2014 - Jun. 2017Campinas, São Paulo, BrasilIntercamp was a provider of POS and ERP solutions for Gas Stations and Convenience Stores. It was acquired by Linx in November 2016. Responsabilities:
Responsible for managing product, software development and infrastructure for hosting internal and client solutions, reporting directly to the company's founder. Managed a team of twenty-five people with three coordinators. Main Achievements:
• Redefined the digital transformation strategy for a new Cloud ERP, involving scope revision, architecture adjustment, and development processes, launching and deploying an MVP implementation.
• Reviewed company processes: roadmap prioritization, support management and performance KPIs reducing the bug rate by 27% in 2015.
• Migrated on-premises infrastructure to the cloud (Azure), reducing risks, costs, and increasing availability and performance and conquered Microsoft Gold Partner certification.
ISBANProject and Service Manager
Mar. 2012 - Mar. 2014São Paulo, São Paulo, BrazilIsban is the global software development arm of Santander Bank. Responsabilities:
Responsible for managing projects at Portals department interacting with Santander's business areas, technical teams, and foreign teams (Spain). Reported to the executive director. Main Achievements:
• Managed the reformulation project of the Santander Esfera portal in collaboration with Santander's business teams, local and remote (Spain) teams. • Defined a new model within Isban for contracting solutions in a service model (SaaS) instead of software acquisition for email marketing solutions, reducing implementation time and maintenance costs.
• Established governance and specific and more agile processes to serve WebMotors/WebCasas post-incorporation.
WebMotorsIT Manager
Sep. 2008 - Feb. 2012São Paulo, BrazilWebMotors is the pioneering and leading portal in the Brazilian online automotive classifieds market. Responsabilities:
Executive IT management reporting to the superintendent, working with the company's strategic committee and directly leading two coordinators and a team of thirty people in charge of software development and IT management. Main Achievements:
• Participated in the development of a strategic plan and execution of a project program that led the company to break several audience (+31%) and revenue (+37%) records. • Content Manager: powered by top level package software that allows easy implementation of templates and content workflow.
• Implemented mobile applications for both iOS and Android platforms.
• Car loan simulator connect with the Santander finance operation.
• Migrated infrastructure to Santander DataCenter, increasing contingency level, reducing technological risks, and decreasing infrastructure expenses by forty percent.
WebMotorsSystem Coordinator
Dec. 2005 - Aug. 2008São Paulo, BrazilMain Achievements:
• Launched innovative new products such as: automatic dealer website, regional pricing, photo animation, ad video and SMS notifications, ad export to Folha (newspaper). • Increased Roadmap delivery capacity by 80% through the establishment of strategic partnerships with external suppliers.
• Created a software development process tailored to WebMotors applying software engineering best practices to ensure that the application would be developed according to the same process and architecture in order to reduce cost of maintenance.
• Implemented Visual Studio Team System suite allowing better management of software development lifecycle.
WebMotorsSenior System Analyst
Dec. 2003 - Nov. 2005São Paulo, BrazilLed the complete overhaul of the WebMotors Portal and built back-office systems, resulting in a revenue growth of over four hundred percent between 2005 and 2008. Main achievements:
- Implementation of product management application empowering the business to customize and publish ad types without IT staff involvement.
- Automated online and offline billing and customer support reducing losses and allowing the business to expand its customer base without operational impact.
- Customer support application: enabled faster customer support increasing customer satisfaction.
IBMIT Specialist
Nov. 1997 - Nov. 2003Campinas, São Paulo, Brasil- IT specialist in Java, IBM WebSphere and Rational suite responsible for pre-sales, IT guidance and end-to-end project implementation in the IBM software factory following CMMi process.
- Responsible for maintenance and implementation of client-side software that was part of IBM EDI (Electronic Data Interchange) solution running in more than 500 customer.
- Senior analyst and specialist in the Borland Delphi platform responsible for process, technology and best practices definition, team training and project implementation. Main Achievements:
- Created a suite of process and software components in Borland Delphi platform applying oriented object and design patterns that allowed a higher degree of reutilization reducing dramatically time spent in the construction phase.
- Created a custom EDI management solution for McDonalds to control file interchange between its offices and restaurant.
- Implemented a new order and invoice exchange solution using XML/XSLT and java platform enabling different companies to exchange document in realtime.
- Implemented and deploy the first WebSphere WorkFlow solution por Porto Seguro.
- Developed a very complex network report solution to AT&T that delivered links usage and availability charts in realtime.
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