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Work Background
Contractor Product Designer
BaltoContractor Product Designer
Jul. 2025 - Nov. 2025Colombia• Designed and maintained scalable design systems ensuring consistency across web and mobile platforms, improving usability and conversion rates • Conducted UX research and customer journey analysis to identify pain points, optimizing end-to-end digital experiences. • Designed and iterated on the product, aligning features with brand identity, business objectives, and user needs. • Collaborated with cross-functional teams (tech, data, and founders) to drive innovation, establish workflows, and improve operational efficiency.
User Interface Designer
Makata StudioUser Interface Designer
May. 2023 - Jun. 2025Colombia• Design the User Interface for multiple global clients, contributing to the launch of their web and mobile applications • Collaborate with cross-functional teams to develop visually cohesive user interfaces, ensuring consistency across platforms and devices. • Implement design systems for products that previously lacked one, greatly improving team efficiency and timelines. • Conduct user testing and iterated on designs based on feedback, leading to enhanced usability and user satisfaction.
Freelance User Interface Designer
Auslander TechFreelance User Interface Designer
Mar. 2023 - Jun. 2023Colombia• Wireframing and mockup development. • User journey and User persona creation. • Define interaction models and user task flows. • Apply design standards, documentation and principles to develop a design system. • Apply prototyping technics according to the project stage for obtaining feedback about design.
Customer Journey Professional
AdeccoCustomer Journey Professional
May. 2022 - Feb. 2023• Design wireframes and semi-functional prototypes using collaborative online design tools like Figma, in order to achieve compliance with Adecco's graphic and functional guidelines. • Analyze inputs in each of the databases (Aivo, Salesforce, Google Analytics, and Yandex) to identify and solve user pain points. • Create flowcharts and customer journey maps for different user archetypes corresponding to the 6 services provided by the company. • Manage and implement agile methodologies, such as SCRUM, to properly manage and optimize at least 20 projects in the area. Achievements: • Create 4 user archetypes and their corresponding journey maps, optimizing the lead acquisition and sales closing process. • Decrease lead acquisition error margins by 20% in the company's chatbot by correcting user flows within the website.
MBS Design Intern
Inorca SeatingMBS Design Intern
Sep. 2021 - Mar. 2022Cali, Colombia

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Personal Pitch
Digital Design for Web and Mobile
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