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Work Background
Red Cactus TradingNPD Specialist
Nov. 2024Riyadh, Saudi Arabia
UnileverAssistant Product Development Manager
Oct. 2023 - Oct. 2024
Clicks GroupProduct Development Technologist (Frontshop Beauty Baby and Personal Care)
Nov. 2020 - Oct. 2023Cape Town, Western Cape, South Africa• To support the NPD team within their development plans to ensure quality and safety compliance across all private label (PL) development by adhering to legislation and NPD approval processes to protect the brand reputation and financial impact on the business.
• Support the design, development, functionality and manufacture of products across PL by interfacing with relevant teams to drive consumer focused innovative and optimized product
• Update and implement the CTSO into the business and the supplier base and maintain all quality processes and correct paperwork
• Product specifications and RAG process kept for each product and database maintained and ensure product specifications conform to the required quality standards
• Write quality protocols/SOP’s procedures and manuals for the relevant categories to ensure quality maintenance.
• Prepare on going and timeous sales, quality and corrective action reports (including scorecard, supplier scorecards) for management through drawing, analysing and interpreting accurate data
• Responsible for customer complaints/queries, red alerts, public product recall and product withdrawals and corrective action plans and review and communicate TQM results to relevant stakeholders.
• Lead regulatory change – to manage new legislative requirements into the categories, communicate and ensure total compliance of this within product and packaging developments
• Technical training – product and process training for new product launches.
• Adherence and input to critical project path
• User trial completion for new products prior launch
• Build up good working relationships with suppliers to benefit from key learnings and manage suppliers by regular audits on the facility, product and certification and completion of scorecard and rate for on-going business
Clicks GroupBWC Technologist
Feb. 2020 - Oct. 2020South Africa• Manage the compilation of certification, tracking, submission and filing of documentation for Beauty Without Cruelty registration and any formulation, ingredient or raw material supplier changes that comply with the registration requirements. To report and update on meeting business timelines and expectations accordingly
• Write quality protocols/SOP’s procedures and manuals for the relevant categories to ensure quality maintenance.
• Lead regulatory change – to manage new legislative requirements into the categories, communicate and ensure total compliance of this within product and packaging developments
• Technical training – product and process training for new product launches
• Build up good working relationships with suppliers to benefit from key learnings and manage suppliers by regular audits on the facility, product and certification and completion of scorecard and rate for on-going business
Indigo BrandsProduct Development and Quality Intern
Feb. 2016 - Jan. 2017Epping, Cape Town• Maintain an accurate database for COA’s of procured masses and quality standards. • Knowledge of occupational health and safety
• Verification of COA’s attached to Goods receipt slip.
• Sampling of incoming and existing raw materials and bulk as per SOP and sampling plan.
• Maintain cGMP and GLP
• Basic water quality testing (pH and microbial)
• Validation of equipment daily.
• Routine tests of internally manufactured and externally procured masses and raw materials as per inspection plan.
• Understanding and conducting microbial testing.
• Understanding and conducting stability studies.
• Scale up formulations
• Reworking of batches • Applying good laboratory practice and good manufacturing practice
• Ability to translate fragrance olfactive compositions
• Colour matching and approval
• Quality checks on aerosol, production line and componentry
• Drafting of accepted quality levels for suppliers
• Monthly 6S auditing
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