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Work Background
Executive Assistant
CarMaxExecutive Assistant
Jan. 2013 - Aug. 2020Duarte, California•Spearheaded comprehensive HR functions, including hiring, onboarding, and termination procedures, alongside conducting thorough payroll audits, ensuring adherence to regulatory compliance and enhancing workforce efficiency. •Masterfully managed multiple managers’ calendars, coordinated cross-departmental meetings, and orchestrated the planning and execution of corporate luncheons and events, demonstrating exceptional organizational skills and attention to detail. •Oversaw daily office operations, streamlining administrative processes, and implementing efficient workflow systems, resulting in improved operational productivity and support for executive-level management.
Administrative Assistant
Williams OB/GYN & AssociatesAdministrative Assistant
Jun. 2012 - Jan. 2013•Efficiently maintained accurate and confidential patient records, ensuring compliance with healthcare regulations and facilitating smooth operations within a fast-paced medical office environment. •Managed all aspects of appointment scheduling, including patient coordination and calendar management, enhancing the efficiency of office operations and improving patient satisfaction with timely service. •Handled front desk responsibilities with professionalism, including answering phones, greeting patients, and managing the check-in process for appointments, providing a welcoming and organized first point of contact.
Administrative Assistant
Pico Rivera Optometric CenterAdministrative Assistant
Oct. 2008 - Mar. 2012•Streamlined patient file management and appointment scheduling, enhancing office efficiency and patient experience in a busy optometric setting. Skillfully transitioned paper documents to a digital system, significantly improving data retrieval processes. •Managed both accounts payable and receivable, and maintained accurate inventory records, ensuring the seamless operation of financial and logistical aspects of the office. •Oversaw insurance authorization processes and provided exceptional patient service, from initial phone contact to greeting and assisting patients upon arrival, fostering a welcoming and supportive environment.

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Efficient Administrative Support
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