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Work Background
Mindray North AmericaProject Manager - Mindray, North America Team
Jul. 2023United StatesMindray, founded in 1991, is a leading global developer, manufacturer, and supplier of medical devices whose mission is to deliver high-quality, richly featured medical products making healthcare more accessible and affordable around the world. Mindray provides solutions in three core businesses: Patient Monitoring and Life Support, Medical Imaging, and In-Vitro Diagnostics. With corporate headquarters located in Shenzhen, China, and 40 international subsidiaries around the globe, Mindray has approximately 10,000 employees worldwide. Eight global R&D centers and an industry leading investment of 10% of annual revenue into research and development further demonstrates Mindray’s commitment to innovation and advancing technology in a global market.
AccruentSr. Project Manager, Professional Services- Lucernex
Jun. 2022 - Jul. 2023United StatesEnsures the success of the Project, as defined by the project scope, budget, and timeline.
Ensures project adherence to Accruent project methodology.
Manages the signed client contract, all commercial agreements, and all project documentation.
Manages the Project Budget including project funding and worked project hours
Sells additional resources/services to clients to increase revenue.
Ensures appropriate assignment of project hours, and allocates expenses to projects as necessary.
Ensures timely resolution of client and internal issues, and communicates resolved issues to clients and internal personnel.
Ensures accurate tracking of project time cards.
Builds effective relationships with client.
Identifies, resolves, and documents issues and impacts to the project.
Reinforces employees' roles, responsibilities, and expectations on a project.
Fosters positive employee morale and teamwork.
Develops project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources.
BDLead Project Manager, Professional Services Project Management, Dispensing Technologies
Jul. 2021 - Jun. 2022
Contract Assignment/ ConsultingSr. Project Manager
Apr. 2021 - Jul. 2021
Health Information Technology Care LLC. (HITCare)Technical Project Manager
Dec. 2020 - Apr. 2021Petaluma, California, United States
AccessHopeClient Services Analyst
Apr. 2020 - Oct. 2020Duarte, California, United States•Act as liaison between Implementation and Operations teams to bridge communications •Identify and gather relevant data of client operations metrics •Provide process definition, and analysis •Exercised critical thinking and evaluates options for solving problem and achieving goals •Coordinate client meetings in-person, via email or telephonically •Prepare meeting materials to include agendas, presentations, and meeting minutes •Ad-hoc tasks; Supporting Business Intelligence team with maintaining member surveys. Supporting Clinical Intake team following up with healthcare providers on requested member claims •Compile and maintain records on client accounts, liaise with in-house teams to adjust service offerings and assess related costs
OmnicellSr. Implementation Consultant
Oct. 2019 - Apr. 2020West Region•Coordinate with various departments, Pharmacy, Central Services, Facilities I.T., Nursing, Anesthesiologist's and Biomed, to meet goals, expectations and manage the completion of the project plan objectives. Worked closely with product engineers in identifying challenges in software or hardware flaws during deployment •Lead teams to deliver expectations and meet customer goals •Planned and coordinated product implementation with a primary focus on helping the customer improve systems and processes. Develop training guides for Nurses. •Monitor project progress and provide weekly reports to Internal and External customers •Set-up meeting or conference rooms and present project plans and materials related to the projects and training •Monitor and control expenses for personal and team expenditures while on project site •Adhere to best practices and implementing best practice for inventory management- consumables, hardware, capital equipment and RMA’s
Nihon Kohden AmericaSr. Project Manager
Aug. 2018 - Oct. 2019Irvine, California• Developing best practices that is specific to the organization:
o Field Implementation of Medical Devices
o Process improvement for Installers o Identify methods that did not work and used as lessons learned
• Work with and partnered with Cross-functional teams within Nihon Kohden:
o Submitting Mark ups to Design Team to finalize and create network diagrams and cable pull plans
o Engage with IT Server team to review specs and conduct IT Kick Off calls with the customer
o Coordinate Shipments with the Sales Admin (Logistics Team) ensure the correct configurations of the equipment are properly set, back orders identified, inventory match purchase order, and provide appropriate shipping date. o Review quotes and specifications with Sales Rep. to guarantee the equipment they sold are compatible with the facilities needs from an IT perspective, building code, and other entities that is seen as a risk or issue to the project.
o Provide High Level Status on all Projects to the Executive Team for visibility.
o Prepare the Installation team with Scope of work, contacts, and delivery dates. Conduct an initial introductory call to review details about the customer and requirements. Once install has begun, I conduct weekly/sprint calls (10-15 minute) to track progress or resolve issues
• Leader and an Effective Sr. Project Manager:
o Lead PM for So. Cal Kaiser Permanente, Account. In addition to managing between 20-50 projects concurrently o Monitoring project activities and health of the project to identify early on, challenges that can pose as an issue or delay to the project
o Build good relationships with and Manage internal and external teams (vendor and customer resources)
o Contributor to ideas and improving processes in installation, project management methodologies, and logistics process
o Traveling to Customer Sites and oversee the implementations and conducting presentations or status meetings with C-Level, Directors, and Managers
OmnicellImplementation Manager- Field Operations, West
Jul. 2013 - Aug. 2018Mountain View, CA•Develop Project Plans for Omnicell Implementation •Implemented successful projects: Omnicell Pharmacy and Supply Product Lines •Coordinate with various departments, Pharmacy, Central Services, Facilities I.T., Nursing, Anesthesiologist's and Biomed, to meet goals, expectations and manage the completion of the project plan objectives. Worked closely with product engineers in identifying challenges in software or hardware flaws during deployment •Lead teams to deliver expectations and meet customer goals •Planned and coordinated product implementation with a primary focus on helping the customer improve systems and processes. Develop training guides for Nurses. •Assist in testing and verifying interfaces. Working with Epic, Cerner, and Medi-Tech. •Conduct and manage the Omnicell in-service training process which includes analysis of training needs, creating effective presentations. •Building strong customer relationships and maintaining an excellent rapport •Identifying risks and coordinate tasks necessary to solve them •Mentor co-workers, and new hires implementing Omnicell by following best practice examples •Build Solid client relationships and trust •Adhere to best practices and implementing best practice for inventory management- consumables, hardware, capital equipment and RMA’s
OmnicellProject Manager- Field Operations, West
Jan. 2013 - Aug. 2018Mountain View, CAhttp://www.omnicell.com/About_Omnicell.aspx
CRC Health GroupI.T. Project Manager
Mar. 2011 - Dec. 2012Cupertino, CAEstimate project cost for all hardware, cabling, and electrical build (w/over 152 facilities across the nation)
Develop and manage individual facility budgets as well as overall field support budget to ensure they comply with stated goals, guidelines, and objectives
Create and develop scope of work, change orders and guidelines
Manage vendors and internal resources Project planning and design for cabling infrastructure (Voice and Data) for all facilities requiring upgrade, new acquisitions, and expansions
Review blueprints on new constructed clinics to identify placement of devices, furniture, and other components in determining activities and resources involved.
Scheduling and managing internal and external vendors
Oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs
Acted as Project Manager of last resort for critically derailed projects and as PM of first choice for mission critical developments
Controlled Logistics and Inventory for Hardware deployments
Work closely with other business units to understand and achieve company’s goals
Introduce strategies to reduce cost, and effectively meet project goals and deadlines
Budget to actual reports to monitor expenses
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