Requests
2
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
V2X IncGFEBS Data Entry Technician
Feb. 2024KuwaitGFEBS Data Entry Technician: Camp Arifjan, Kuwait • Draft new policies for Logistics Civil Augmentation Program V (LOGCAP V) under guidance of PWD Director. • Create SOPs and training documents for the Service Desk Technicians and processes. • Handle customer concerns from various ranks, cultures, and nationalities and diffuse situations with empathy and professional behavior. • Ensure work orders are input into Maximo and converted into GFEBS accurately. • Connect with GFEBS Analyst for regular reports and workload trackers. • Update work order status as work progresses. Postal Clerk: Camp Arifjan, Kuwait • Additional duties as Team Lead: Train team on RSS and postal procedures. o Handle elevated customer concerns. • Environmental Health and Safety Representative: Conduct EHS Self-Evaluations of work areas and inspect building for safety concerns. o Attend monthly department safety meetings and submit debriefs for all APOs. o Host morning safety briefings. • Facility Management Officer: Submit work orders to Public Works Department and maintain the facility of the APO and neighboring Mortuary Affairs. • Inspect parcels for non-mailable items. • Load and unload trucks of prograde and retrograde mail. • Manage ASG Mail Room as needed, processing mail and 3883’s accordingly. • Utilize the RSS as a finance clerk and assist coworkers with transactions.
United States Postal ServiceFULL-TIME REGULAR SALES,SVCS/DISTRIBUTION ASSOC, LEVEL 06
Jul. 2023 - Jul. 2024Council Bluffs, Iowa, United States• Provided a wide range of sales and customer services at a retail window, including the sale of stamps, stamped envelopes, and other retail products and services.
• Issued and cashed postal money orders.
• Assisted with customer inquiries, claims, and postal regulations.
• Maintained inventory and ensured the store's appearance was presentable to customers.
• Processed customer purchases and returns, using the RSS point-of-sale system.
• Distributed incoming and outgoing mail, maintaining knowledge of distribution schemes.
United States Postal ServicePSE Sales & Services/Distribution Associate
Feb. 2023 - Jul. 2023• Safeguarded mail, loaded/unloaded trucks, sorted accountable mail, and distributed it.
• Provided customer service at the retail service window.
• Ensured the security of the mail room through regular checks.
• Conducted custodial services when required.
• Utilized skills in sales, customer support, mail sorting, and organization.
United States Postal ServiceCity Letter Carrier
Jun. 2022 - Feb. 2023• Sorted and delivered mail by foot and vehicle, maintaining mail security and professionalism.
• Upheld and enforced postal regulations and laws.
• Demonstrated resilience by delivering mail regardless of weather conditions.
USODuty Manager
Feb. 2019 - Jul. 2020Bagram District, Parwan Province, AfghanistanLogistics Coordinator Bagram, Afghanistan and Remote • Wrote Standard Operating Procedures, created trainings, and standardized inventory procedures.
• Conducted audits of storage facilities and ordered supplies.
• Ensured routine maintenance was to standard.
Programs Coordinator Bagram, Afghanistan • Planned event calendars, hosted programs, and managed volunteers.
• Oversaw front desk operations, ensuring excellent customer service.
• Conducted outreach programs and assisted with staffing shortages.
Bob Hope Legacy Reading Program Coordinator Camp Buehring, Kuwait
• Managed the world's largest Bob Hope Legacy Reading Program.
• Hosted programs, supervised volunteers, and conducted inventories.
• Assisted in outreach programs to other bases in Kuwait.
Snow Companies LLCRelationship Manager
Feb. 2018 - Feb. 2019Williamsburg, Virginia, United States• Coordinated patient speaking engagements, educational conferences, and film shoots.
• Conducted audits of file storage and events to meet compliance regulations. • Traveled extensively as representative for multiple pharmaceutical marketing teams.
JOANN StoresInventory Coordinator
Nov. 2014 - Jan. 2018Williamsburg, Virginia, United States• Managed inventory operations, including receiving, stocking, organizing, merchandising, and creating store floorplans.
• Processed customer transactions at the cash register and cutting counter, providing excellent customer service.
• Held responsibilities as a key holder, working both closing and opening shifts.
THE CHRISTMAS MOUSE, INC..Shift Supervisor
Sep. 2006 - Oct. 2014Williamsburg, Virginia, United States• Managed retail sales floor operations, including receiving, stocking, organizing, merchandising, and customer service.
• Processed customer transactions at the cash register.
• Provided decorating services to commercial and residential customers alike. • Held responsibilities as a key holder, working both closing and opening shifts, at three locations.
• Securely prepared daily deposits and accounting.
Intch is a Professional Networking App for the Future of WorkSee more people like Bethany on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
650037 people
17
Assistant manager
16
Customer service specialist
15
Human Resources @ UB Greensfelder
59626 people
17
Sr Director, Customer Support
16
Customer Interaction Specialist
16
Business development manager @ Rent Portland Homes