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Work Background
AmazonSenior Operations Manager
Apr. 2023 - Nov. 2024Detroit, Michigan, United StatesRecruited, interviewed, and hired over 50 managers to staff the building, ensuring a highly skilled and efficient team. Led and coordinated the integration of robotics technology with existing fulfillment processes, optimizing workflow and boosting operational efficiency by 4.7% in my first month over the Outbound department. Responsible for weekly planning and forecasting of order volume up to 4.5million units, organizational staffing, and labor plan. Hiring and training 300+ associates weekly into different departments throughout the site. Collaborated cross-functionally with engineering, HR, and leadership teams to accommodate over 200 associates with different medical & physical needs at our Amazon facility by creating new roles or utilizing engineering solves within the facility.
AmazonOperations Manager
May. 2021 - May. 2023Pontiac, Michigan, United StatesLead and supervise a team of Area Managers, Leads, and 200+ hourly associates. Develop managers for career progression through 1:1 monthly meetings discussing their strengths and opportunities. Responsible for weekly planning and forecasting of order volume, organizational staffing, and labor needs. Deep dive intra-day and intra-week trends to create action plans, systems, and mechanisms that address operational issues in coordination with Central and Field Operations teams.
Zimmer BiometOperations Manager - Great Lakes
Sep. 2015 - May. 2021Grand Rapids, Michigan, United StatesCross-trained entire staff while leading warehouse and customer service improvement initiatives to increase productivity and reduce inefficiencies. Managed logistics of $33 million in inventory for a sole source vendor agreement from contract approval to go-live date. The largest trauma opportunity Zimmer Biomet has ever had. Identified and returned $6 million in under utilized inventory to improve distributor turn rates and cut carrying costs. Established positive and effective communication among sales representatives and operations employees in order to meet hospital surgery requirements in a challenging environment.
Zimmer BiometContinuous Improvement Analyst
Jan. 2013 - Sep. 2015Warsaw, INDrove capital optimization/reduction initiatives and other changes by applying lean and six sigma tools in 30+ distributorships across the U.S. Assisted operations managers and team leaders with process optimization and business transformation activities by providing the necessary training and skills to drive those activities to ensure long term adoption. Collected and analyzed information to achieve process excellence and identify areas for improvement.
Kellogg CompanyCustomer and Logistics Services Rotational
May. 2011 - Dec. 2012Battle Creek, MIPulled inventory from all of Kellogg’s distribution centers to determine which products should be discontinued or how to dissolve of the remaining inventory. Performed advanced functions in many Microsoft Office Programs such as Excel and SAP to coordinate products and update their properties and package dimensions. Handled over $4,000,000 a month in transactions for all of Kellogg’s U.S. properties. Updated and monitored Kellogg’s real estate database to keep track of payment history and leases/amendments for all of Kellogg’s properties. Balanced over sixty individual property budgets and provide support in various cost savings and confidential property management projects.
Western Michigan UniversityWomen's Softball Team
Aug. 2009 - May. 2011Kalamazoo, MINCAA Division 1 Athlete for WMU Broncos! 2011 MAC Conference & Tournament Champions!
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