AmazonSenior Operations Manager
Apr. 2023 - Nov. 2024Detroit, Michigan, United StatesRecruited, interviewed, and hired over 50 managers to staff the building, ensuring a highly skilled and efficient team. Led and coordinated the integration of robotics technology with existing fulfillment processes, optimizing workflow and boosting operational efficiency by 4.7% in my first month over the Outbound department. Responsible for weekly planning and forecasting of order volume up to 4.5million units, organizational staffing, and labor plan. Hiring and training 300+ associates weekly into different departments throughout the site. Collaborated cross-functionally with engineering, HR, and leadership teams to accommodate over 200 associates with different medical & physical needs at our Amazon facility by creating new roles or utilizing engineering solves within the facility.