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Work Background
Golden GooseSenior Sales Associate
Jun. 2023São Paulo, BrasilMy dedication and performance led to my promotion to Senior Sales Associate, where I embraced new responsibilities, including mentoring junior team members and driving sales initiatives. This advancement not only validated my hard work but also deepened my passion for the fashion industry, allowing me to contribute even more significantly to our team’s success.
Golden GooseSales Associate
Jan. 2022 - Jun. 2023São Paulo, BrasilMy experience as a Sales Associate at Golden Goose was defined by a commitment to delivering customer experiences with excellence and passion. Every interaction was an opportunity to provide personalized service, ensuring that each client felt valued and understood. I took pride in creating a welcoming atmosphere that encouraged meaningful connections, which not only enhanced customer satisfaction but also fostered loyalty to the brand. This role was a truly uplifting experience that deepened my understanding of the luxury fashion business. I was immersed in the intricacies of high-end retail, from product knowledge to brand storytelling. My efforts culminated in being recognized as the Top Seller in Latin America FY 2023, an achievement that validated my dedication and hard work. This recognition inspired me to continue striving for excellence in all aspects of my career.
FoxtonSales Associate
Sep. 2021 - Jan. 2022São Paulo, BrasilMy experience as a Sales Associate at Foxton was an intense and transformative journey that significantly deepened my knowledge of the fashion industry. Working in a fast-paced retail environment allowed me to engage closely with current trends, fabrics, and styles, equipping me with a comprehensive understanding of the market. I learned to appreciate the intricacies of fashion, from sourcing materials to understanding consumer preferences, which enriched my passion for the industry. Customer experience was at the heart of my role, as I strived to create a welcoming and personalized shopping environment for each visitor. I honed my skills in active listening and effective communication, ensuring that I addressed the unique needs of every customer. This focus on building relationships not only enhanced customer satisfaction but also fostered loyalty to the brand, making my time at Foxton an invaluable part of my professional development.
DOLCE&GABBANA S.r.lSales Assistant
May. 2019 - Apr. 2020São Paulo, BrasilDuring my time as a Sales Assistant at Dolce & Gabbana, I played a key role in supporting the sales associates and ensuring a seamless shopping experience for our clients. I assisted with daily operations, which included attending to customers and helping with various tasks to maintain the store's efficiency. One of my specific responsibilities was to assist the senior sales associate with the jewelry cycle count. This involved meticulous attention to detail, ensuring that our inventory was accurate and up to date, which is crucial for a luxury brand like Dolce & Gabbana. Additionally, I was responsible for opening and closing the cash register, managing transactions with care and precision. Depending on the day, I ensured that all financial procedures were followed correctly, contributing to the overall smooth operation of the store. Overall, my experience at Dolce & Gabbana enhanced my skills in customer service, teamwork, and retail management, while immersing me in the dynamic world of luxury fashion.
Verride Palácio de Santa CatarinaHotel Apprentice
Aug. 2018 - Mar. 2019Lisboa, PortugalAs a Hotel Apprentice at Verride Palácio de Santa Catarina, I was responsible for welcoming guests at both the restaurant and the rooftop bar. This role involved presenting the menu and making personalized suggestions, allowing me to create memorable dining experiences. I took great pride in ensuring that every guest felt welcomed and valued, which fostered a warm and inviting atmosphere. This experience also provided me with the incredible opportunity to interact with guests from all over the world, exposing me to a rich tapestry of nationalities and cultures. Engaging with such a diverse clientele deepened my appreciation for the hospitality industry and ignited my passion for attention to detail. I learned that the little things can make a significant impact on guests’ experiences, and this newfound dedication to excellence has become an integral part of my professional journey.
Pedra da LuaSales Consultant
Mar. 2013 - May. 2018São Paulo
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