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Work Background
In Field StrategiesProject Manager
Feb. 2018Manages a team of canvassers with a direct hands-on approach, provide motivation and coaching to help the team reach daily, weekly and monthly goals. Overseeing all canvass field activities, including training, role-playing, daily meetings, field supervision to ensure they are following proper procedures, scripts and customer service guidelines.
Live Strategies GroupMarketing Manager
Sep. 2016Greater Salt Lake City AreaAssist with Marketing and Branding projects: including traditional, digital, and social media planning and execution. Manage relationships with all of LSG clients, partners, vendors, and staff. Coordinate and delegate assignments to interns, and volunteers. Assist in duties related to contractual obligations for LSG clients, including but not limited to; Political Fundraising activities, Salt Lake Screaming Eagles Football, Intermountain Volleyball Association, Golden Gloves of America Boxing, UCAP, and Shannon Simonelli: Treasure Map to Luminous Life System.
Davinci Virtual Office SolutionsSupervisor
Feb. 2016 - Sep. 2016Salt Lake City, UTSupervise the customer service team and ensure customers are satisfied. Responsible for training, developing and implementing operations and policies. All escalated calls get transferred to me in order to find solutions for all issues in regards to accounts. As management, I help establish goals and focus on assisting our team with achieving them, by providing them with the proper tools and guidance.
The Cacao GroupAccount Manager
Feb. 2015 - Feb. 2016Sandy, UTHere at The Cacao Group, I operate as the lead point of contact for any and all matters specific to your customers. I strive to build and maintain strong, long-lasting customer relationships, develop a trusted advisor relationship with key accounts. Also, I ensure the timely and successful delivery of our products according to customer needs and objectives and communicate clearly the progress of chocolate orders. I'm also responsible for invoicing and making sure terms are agreed on. Furthermore, I identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Country ExplosionSponsorship Account Manager / Volunteer Coordinator
Mar. 2014 - Feb. 2015Salt Lake City, UtahSponsorship Account Manager:
I work to gain a comprehensive understanding of the target audience/prospects for our company. I sell sponsorship and exhibition opportunities to both new and existing clients. In order to do so, I prepare exciting and creative proposals to attract new sponsors at all levels for the festival. I ensure sponsor satisfaction with the terms of our contract and company partnership. Volunteer Coordinator:
I am responsible for researching and writing volunteer policies and procedures. I recruit volunteers and ensure they are appropriately matched and trained for a position. Also, I monitor, support, and motivate the volunteers while supervising their work.
Coeste Design IncAccount Executive - Marketing
Oct. 2011 - Mar. 2014I am responsible for establishing new business, developing current business relationships and ensuring client satisfaction. More specifically, I seek out purchasing decision makers and develop working relationships with them. I design and deliver presentations highlighting the products and services of the company. Then, I negotiate contract terms with clients and successfully close sales. Also, I maintain our Facebook by posting pictures and keeping our clients up to date with what's going on at the company! I seek other opportunities to get the company name out to bring in cliental.
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