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Work Background
Director Ad Operations
MonetizeMoreDirector Ad Operations
Jul. 2024> Lead a multicultural team managing a $2M+ publisher portfolio (90+ accounts), driving structured execution, accountability, and performance improvements across regions > Translate company objectives into actionable initiatives (KPIs, execution plans), aligning Ad Ops performance with business growth goals > Built and implemented performance tracking frameworks (e.g., MST) to monitor key metrics, identify risks, and support data-driven decision-making > Designed and scaled onboarding, optimization, and retention workflows to ensure consistent execution and improve operational efficiency > Drove 30–70% publisher performance improvements by analyzing traffic, demand, and monetization variables and implementing structured optimization strategies > Collaborate with Product, Engineering, and Commercial teams to align operational execution with platform capabilities, resolve integration issues, and support feature adoption > Establish prioritization frameworks to focus teams on high-impact opportunities, at-risk accounts, and revenue recovery strategies > Coach team members on optimization strategy, client communication, and decision-making, improving execution quality and consistency
Team Manager | Senior Team Manager
MonetizeMoreTeam Manager | Senior Team Manager
Oct. 2018 - Jul. 2024Managed recruitment, training, and development of Ad Optimizers, empowering ownership of client strategies while aligning team tasks with Director/VP goals. Drove client satisfaction and session RPM by implementing tailored ad optimizations and collaborating cross-functionally to resolve challenges. Optimized Processes for Scalability: Redesigned workflows and streamlined support processes for the Traffic Cop Success Team to enhance efficiency and adaptability, ensuring seamless customer management for Starter publishers and supporting product growth. Performance-Driven Leadership: Monitored KPIs (client metrics, team efficiency) to identify gaps, delivering data-backed reports and actionable insights to stakeholders. Spearheaded corrective actions and individualized coaching plans to elevate team output and professional growth. Cultivated Collaborative Culture: Fostered a client-centric, improvement-focused environment through open communication, skill documentation, and best-practice sharing, ensuring alignment with company-wide objectives and industry trends.
Ad Implementer | Ad Optimizer
MonetizeMoreAd Implementer | Ad Optimizer
May. 2015 - Oct. 2018Campaign Management - Managed diverse publisher advertising campaigns, boosting website performance and surpassing revenue targets. Communication and Operations - Oversaw publisher communications, including kick-off calls, monthly reviews, and addressing ad ops matters, ensuring seamless collaboration. Ad Inventory Analysis and Optimization - Analyzed publisher ad inventory, identifying top-performing ad units and implementing strategic changes to enhance performance.
Data Entry Specialist
via OdeskData Entry Specialist
Aug. 2012 - Oct. 2012
Clinical instructor
University of San AgustinClinical instructor
Jun. 2008 - Oct. 2010
Operating room nurse
Iloilo Mission HospitalOperating room nurse
Oct. 2005 - Jun. 2008

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