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Work Background
nitroFreelance Senior Project Manager
Nov. 2024 - May. 2025Successfully led the development and delivery of a 25-market/23-language, multi-product portfolio eDetailer (Interactive Digital Sales Aid) rollout for a global pharmaceutical client. Overseeing everything from transcreation and localisation to testing and deployment, ensuring each market gets the right content in the right way. Providing first-line client comms and working across CRM ecosystems, Veeva PromoMats, and HTML5-based interactive content while managing a globally distributed team of developers, QA specialists, and creatives. Navigating complex regulatory approvals and compliance guidelines to keep things moving and deliver high-impact digital engagement solutions for HCPs worldwide.
VariousSenior Programme & Delivery Lead | Technology, Healthcare, Finance & FMCG | Global Experience
Jan. 2022Summary of key agency-side projects for top brands (Novartis, Pfizer, Mondelez, Mars PetCare) in global marketing, advertising, and digital transformation across critical markets. Omnicom | DDB Remedy (EMEA/Asia)
Client: Novartis | Brand: Fabhalta PNH (HCP)
Tools: Adobe Workfront, FUSE, Veeva, Adobe XD, Figma, Microsoft 365
Brief: Delivered multi-stream healthcare projects, including strategic campaign updates, KOL videos, patient case studies, leave-behinds, and educational materials. Publicis Groupe | Publicis Health | CoLab Production (ex-US)
Client: Pfizer | Brand: Rx & Vx Multi
Tools: Adobe Workfront, MS Lists, MS Teams, Azure Migration, Microsoft 365
Brief: Developed a project tracking platform to manage 1,500+ stalled briefs, improving coordination and delivery across critical ex-US markets. WPP | Ogilvy UK (EMEA)
Client: Mondelez Global | Brand: Philadelphia Global
Tools: Smartsheet, Adobe Creative Cloud, Adobe XD, Microsoft 365 Publicis Groupe | Zenith International | CoLab Media (ex-US)
Client: Pfizer | Brand: Rx & Vx Multi
Tools: JIRA, Smartsheet, Microsoft 365 WPP | The & Partnership | beat Global (Nordics)
Client: BAT | Brands: VELO, LYFT, Lundgren’s
Tools: Adobe Creative Cloud, Adobe XD, Adobe Experience Manager, Sprinklr, Mailchimp, Microsoft 365 MSQ Partners | MBAstack (EMEA)
Client: Mars PetCare | Brands: Pedigree, Whiskas, Royal Canin, Iams, Eukanuba, Sheba, Cesar
Tools: Adobe Creative Cloud, Adobe XD, WordPress CMS, Mailchimp, Microsoft 365 Pixeled Eggs WordPress Agency (EMEA)
Clients: Snapchat, JDRF, Broadstone, NESTA
Tools: WordPress CMS, Miro, Adobe Creative Cloud, Adobe XD, Microsoft 365 WPP | Hogarth Worldwide (Global)
Client: Coca-Cola | Brands: Coca-Cola, Schweppes, Powerade, Innocent, Fuze Tea
Tools: Adobe Creative Cloud, Adobe Experience Manager, Sprinklr, Microsoft 365 AML Group (EMEA/Asia)
Clients: Barclays International Bank, Barclays Private Bank, BNPP Asset Management
Tools: Adobe Creative Cloud, Adobe XD, Microsoft 365
BursonAssociate Director of Operations | Healthcare Practice
Jan. 2021 - Dec. 2022I managed operations for a leading pharmaceutical brand on its prominent vaccine account. I led the integration of digital tools and technologies while developing and overseeing critical operational processes for a multi-market corporate reputation management team. My role focused on client engagement, ensuring the delivery of high-quality services and enhancing operational efficiency across global markets. Tools & Processes: - Digital Tools: Microsoft 365 (Teams, SharePoint, Excel, Power BI).
- Project Coordination & Content Management: Workflow automation, cross-functional team collaboration, content approval workflows.
- Global Operations: Multi-market campaign management, client communication frameworks, crisis communication protocols.
CC-B Creative LimitedSenior Delivery Consultant | Technology, Healthcare & Life Sciences | Global Programme Experience
Jan. 2020I have experience working with global agencies, including Publicis Groupe, Omnicom, WPP and leading healthcare brands such as Novartis, GSK, and Pfizer. With nearly ten years of agency-side programme management experience, I manage complex, multi-phased projects and lead digital transformation efforts with globally distributed teams across critical regions and markets. While healthcare is my primary focus, my expertise extends to technology, finance, and FMCG, where I have led complex projects and multi-phase programs. I specialise in strategic planning, efficient execution, and cross-functional collaboration to deliver digital innovation and creative solutions. Skills & Services: • End-to-end project oversight for precise, timely execution. • Strategic alignment with client business objectives. • SOW and budget management and resource optimisation. • Digital tools integration to enhance efficiency. • Stakeholder management fostering collaboration. What to Expect: • A dedicated partner focused on creative excellence and measurable outcomes. • Consistent, high-quality delivery tailored to client needs. • Experience navigating healthcare regulations and diverse markets. • Proven strategies to enhance efficiency and digital capabilities. Tools & Technologies: Microsoft 365, Google Workspace, Adobe Workfront, HIVE, JIRA, Trello, Monday.com, MS Project, Confluence, and Smartsheet - project management, task tracking, agile workflows, and team collaboration.
Figma and Adobe XD - for UX/UI design prototypes and user interface optimisation.
Salesforce, FUSE, Veeva, and WordPress CMS - customer engagement, content management, and regulatory compliance.
Squarespace, Square, Shopify, and Google Analytics - web design, e-commerce integration, SEO, and performance tracking.
Migration Tools: Azure Migrate, Azure Site Recovery, Azure Backup, and Google Cloud Migrate - manage data and platform migrations and enable efficient system transitions.
Balance Eco LtdAssociate Director of Digital Projects and Investor Relations
Jan. 2020 - Dec. 2021At BALANCE Eco Ltd, a UK-based start-up focused on promoting biodiversity, I led the development of digital platforms. I managed investor relations to drive strategic growth: my role combined project management, technical integration, and stakeholder engagement. Key Skills & Contributions: Website Development: Led the design and build of the platform’s website in Squarespace, integrating e-commerce, SEO tools, payment processing, and content management. Coordinated with website designers, developers, and creatives to deliver a user-friendly, visually engaging site
Digital Tools & CRM/SEO Integration: We utilised Google Workspace (Docs, Sheets, Drive, Meet) and Square’s e-commerce features for seamless coordination while integrating analytics and content management systems to optimise our online presence.
Investor Relations: Managed stakeholder communication, prepared detailed reports and established transparent engagement strategies to support the company’s mission and expansion.
WPPAssociate Director of Global Programme Management
Jan. 2017 - Dec. 2020I supported the GSK Global Client Leadership executive team at WPP, overseeing the development and execution of high-impact global programs. My responsibilities included strategic planning, client relationship management, resource and budget management, and leading digital transformation initiatives. I also focused on quality assurance and risk management, ensuring the successful delivery of global healthcare marketing projects. In this role, I leveraged my expertise in creative advertising, strategic marketing, and digital transformation within the healthcare marketing industry. My deep understanding of industry trends was critical to executing initiatives that aligned with the strategic goals of both WPP and GSK.
WPPSenior Executive Assistant to the Global Client Lead
Jan. 2016 - Dec. 2019
Titan Entertainment Group LtdSenior Executive Assistant to the Managing and Executive Directors
Jan. 2015 - Dec. 2016
Penguin Random HouseExecutive Assistant to CEO and Creative Executive Team
Jan. 2014 - Dec. 2015
Various🖍️ Freelance Creative Content and Communications Specialist
Jan. 2009 - Dec. 2013During my studies, I worked part-time as a freelance creative content and communications specialist, taking on various interim roles to hone my skills in the creative industry. ▪️Slim Barrett, Jewellery Designer and Artist ▪️Borough Market Board of Trustees: ▪️125, bi-annual contemporary photography magazine.
Wellcome TrustClient Services Assistant and Project Coordinator
Jan. 2006 - Dec. 2008
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