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Work Background
Access Your SupportsHuman Resources & Corporate Services Manager
Mar. 2023 - Mar. 2024Geelong, Victoria, AustraliaAccess Your Supports is delivering a broad spectrum of disability support services across Geelong, Colac and Mildura and is empowering NDIS participants to achieve their life goals with the services available to them under the NDIS. In my role as Human Resources & Corporate Services Manager I was forming a critical part of Access Your Supports’ Senior Management team, I was leading a team of 5 professionals and was responsible for providing strategic and operational Corporate Services Management including Human Resources, Employee Relations, Systems & IT, Quality & Compliance and Work Health & Safety. Key Achievements · Reviewed and created an improved organisational structure to enable longterm scalability. · Created and implemented a Remuneration and Performance framework that is compliant with applicable modern awards and NDIS requirements. · Reviewed and created effective and compliant policies, standard operating procedures and work practices across all operational departments. · Developed Access Your Supports People Strategy in line with the overall business and strategic direction. · Partnered with Senior Management and Executive Leadership teams to manage employee relations, cultural change and continuously improve outcomes. · Managed and successfully completed a major audit and NDIS re-registration. · Managed and continuously improved Access Your Supports' IT and CRM systems.
Access Your SupportsSenior Human Resources Lead
Sep. 2022 - Mar. 2023Geelong, Victoria, Australia
ZaiPeople & Culture Business Partner APAC
Nov. 2019 - Apr. 2022Melbourne, AustraliaIn my role as HR Business Partner, I was responsible for implementing and driving operational and transformational HR strategies and programs across the business in a unified, holistic and consistent approach. Besides HR Operations, I was focussing on Employee Relations, Remuneration & Benefits, Performance Management, Training & Development and Zai's overall People Strategy.
- I effectively partnered with, challenged and influenced business leaders to deliver the right outcomes on people-related decisions.
- I was driving culture change and delivered global and local change initiatives.
- I managed all People related operational tasks to ensure they are completed efficiently (i.e., payroll, benefits administration, employment contracts, work visas, HRIS, reporting)
- I managed complex employee relations cases including dispute resolutions, disciplinaries, grievances and redundancy.
- I measured employee satisfaction and identified areas that require improvement.
- I was coaching managers on performance management issues and processes.
- I provided guidance on development for managers and their teams.
- I helped manage people-related risk profiles including operational and reputational risk.
- I worked with the Leadership team to develop HR policies, standards and procedures to drive performance and effective collaboration.
- I provided first line advice on current and existing benefits for employees and managers.
- I managed talent and succession planning across the business ensuring that a yearly review is completed.
- I implemented specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.
- I supported change management processes (demergers / mergers) from a people perspective.
BupaPeople Coordinator, ADF Health Services
Dec. 2018 - Oct. 2019Melbourne, AustraliaBUPA has been awarded a contract to provide an integrated health care system to the Australian Defence Force. During the handover between the incumbent and BUPA over a six months period with the contract commencing on 1st July 2019, first priority was ensuring the people and processes are in place to allow for an orderly transition and continued health care to ADF personnel. In the role of People Coordinator I was responsible for the end-to-end recruitment, hiring and onboarding process to ensure a smooth transition for the incumbent clinical workforce located at ADF bases throughout Australia. * I maintained BUPA HR systems (Workday) including processing of all transactions related to the employee life-cycle
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* I generated all contracts of employment and internal employee letters. * I worked closely with internal and external recruiters and coordinated pre-employment checks and credentialing.
* I provided advice to personnel issues, escalating any complex issues.
* I liaised directly with Senior stakeholders, People Partners and People Directors.
Kaufland AustraliaExecutive Assistant
Mar. 2017 - Oct. 2018Melbourne, AustraliaKaufland is a subsidiary of the Schwarz Group, the world's fourth largest retailer. As a grocery retailer, the chain has more than 1230 locations in Europe and has expanded into the Australian market in 2017.
In the role of Executive Assistant and as the first local hire of the Australian entity, I was responsible for all operational and administrative demands of one of the biggest retail companies, that is starting business in a new market. * Providing high level secretarial and administrative support to two very busy company directors * Played a significant role in setting up and running the Australian headquarter offices, as well as building up a fast growing team of 90 staff as of today
* Communicated directly and on behalf of the company directors with board members in the German headquarters, business partners and government authorities
* Administratively supported the HR team * Responsible for the corporate communications for approx. 6 months until a local representative had been appointed
Signal ™Executive Assistant
May. 2016 - Oct. 2016Melbourne, AustraliaHeadquartered in the US, Signal is the global leader in people-based marketing.
In the role of Executive Assistant I was responsible for all operational and administrative demands of a newly launched Start-Up business in Australia.
* Acted as an intermediary between the US based Signal headquarter and the Australian operation and dealt with challenging market and time differences. * Coordinated extensive travel and diary management, supporting two busy Managing Directors
* Responsible for the internal HR management incl. onboarding of new team members * In charge of setting up a new office space for a rapidly growing team and creating and supporting a positive team culture
Headstart GbRPartner
Jun. 2015 - Dec. 2015Melbourne Area, Australiawww.headstart.today
FOKUS - HR & BUSINESS SOLUTIONSHuman Resources Manager / Founder (self-employed)
Sep. 2014Torquay, Victoria, AustraliaDesigned for small and mid-sized businesses, start-ups and busy professionals, who need HR or business assistance without the full-time financial outlay, FOKUS offers a tailored, flexible and affordable solution for every individual business. With over 15 years experience in Human Resources and Business Administration, I know how important both, people and effective systems and processes, are to run a successful business. My services range from Office Admin, Finance, Business Support, Recruitment & HR Management to Systems Implementation, Process Improvement and Strategy and can be booked flexibly in accordance with your business requirements. I strongly believe that every organisation’s most valuable assets are its people. With my holistic and people centred approach I’m aiming to bring people, processes, strategy and communication in line, delivering robust and effective frameworks that enable people and businesses to thrive. FOKUS on people. Putting individuals and people in the focus of my work helps me understand how they work, collaborate and communicate and will create a positive and inclusive work culture in the long run.
Jung von MattSenior Talent Manager
Jun. 2012 - Aug. 2014Hamburg Area, GermanyJung von Matt is one of Germany’s leading creative agencies and has been the most successful agency in German-speaking Europe for the past 20 years. Jung von Matt is headquartered in Hamburg and has over 20 offices in Austria, China, Czech Republic, Germany, Hungary, Poland, Romania, Slovakia, Sweden and Switzerland. In the role as Senior Talent Manager I was responsible for all personnel-related tasks including contractual affairs, labour law, human resources planning and controlling, as well as personnel development and training.
* Prepared, processed and reviewed the annual performance interviews for about 700 employees * Significantly shaped all personnel development procedures within the Jung von Matt Group
* Maintained the personnel budget and liaised with Controlling * Managed the annual employee satisfaction survey
DraftfcbInternational Management Assistant
Jan. 2012 - May. 2012Draftfcb Germany is Germany’s first advertising agency, founded in Hamburg 1876 and is among the top 10 most efficient agencies in Germany. The Draftfcb network comprises agencies in 96 countries with more than 9,000 employees worldwide and belongs to the Interpublic Group of Companies (NYSE:IPG). In the role as International Management Assistant I supported the Global Account Director, as well as the international creative and consulting team of our client Beiersdorf in all administrative and organisational matters.
* I coordinated several extensive diaries and organised meetings (agency and client meetings, strategic and creative workshops, as well as international network meetings) in close cooperation with the agencies in London, Paris and New York and clients in Europe, Asia and North America. * I was handling international correspondence for Draftfcb Worldwide on account management queries.
* I was responsible for the organisation of all national and international travel; setting agendas and gathering country information, coordinating visa matters, making reservations & bookings as well as travel expense accounting.
HEIMAT Hamburg GmbHExecutive Assistant / Human Resources
Jan. 2011 - Dec. 2011Hamburg Area, GermanyHeimat Hamburg was founded 2011 as a second creative mainstay of advertising agency Heimat. Heimat is amongst the Top 3 most successful creative agencies in Germany. In the role as Executive Assistant I was responsible for all matters concerning the set up of a new agency office in Hamburg as well as any related administrative and organisational tasks. * I was highly involved in the property search and I developed and supervised the interior work of the new office space.
* I supported the whole management level consisting of 2 managing directors and 2 members of the executive board by implementing all organisational structures, coordinating diaries and meetings as well as travel and fleet management. * I was responsible for all personnel matters and the Human Resources Management of a fast growing staff of about 20 employees. * I maintained the accounting and payroll accounting and liaised with an external accounting office.
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