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Work Background
Tennis CanadaCustomer Service Agent
Aug. 2023Montreal, Quebec, CanadaI had an amazing opportunity to be volunteer at the Canadian Open, also known as the Canada Masters or National Bank Open tournament. Volunteer in the Customer Service Department: - Answer the clients' questions;
- Guide the clients to their seat; - Send request to the technical team (screen issues, sound issues etc.).
CDVI AmericasCustomer Service Specialist
Jun. 2019Laval, Quebec, Canada- Participates in needs assessment, installation, verification, and configuration of systems; - Troubleshoot problems with the product, software, and firmware operation;
- Proposes solutions that take into account the demand made by the clientele;
- Investigates the causes of malfunction of access-safety equipment;
- Assists and participates in user training;
- Troubleshoots the system remotely using the TEAMVIEWER, ANYDESK, QUICK ASSIST, or telephone; - Participates in the configuration of the network settings of the panel; - Setup PORT FORWARDING to establish remote access;
- Prepares products, and software for testing and testing programs;
- Creates macros in the ATRIUM access control system;
- Prepares and guides users on Excel Sheets import files; - Advises the customers concerned on the choice of product to use or any other sales service;
SPORTS EXPERTSSalesperson
Nov. 2018 - Jun. 2019Saint-Laurent, Quebec, CanadaAnalyzes customer needs, presents merchandise and closes sales;
• Solve the problems of availability of the goods and work in close collaboration with the teams concerned;
• Offers support to customers on the return of products;
• Respond to customer dissatisfaction with ease and confidence;
BougeBougeVolunteer Staff
Oct. 2018 - Oct. 2022Montreal, Canada AreaDemi-Marathon Classique Verdunoise 2018
Orchestre symphonique de MontréalVolunteer
Aug. 2018 - Oct. 2022Montreal, Canada AreaPour une 7e année consécutive, LA VIRÉE CLASSIQUE OSM contribuera à la frénésie qui s’empare du Montréal estival ! 500 artistes de plus de dix nationalités seront dans la métropole pour l’occasion, proposant notamment une trentaine de concerts en salle à partir de seulement 10 $. D’une durée de 45 à 60 minutes, les festivaliers pourront assister à plus d’un concert par jour en plus de participer aux activités et d’assister aux prestations présentées gratuitement, dans le cadre d’un volet considérablement étoffé cette année. Unique en Amérique du Nord, voilà LE festival de musique classique à Montréal.
Concordia UniversityInformation Technology Internship
Apr. 2018 - Jun. 2018Montreal, Canada Area- Work closely with the specialized technical team;
- Install the software and configures the Python/Django development environment; - Install the GitHub needed to use SQL Database in the background;
- Create codes in HTML, and CSS using PyCharm.
Orchestre symphonique de MontréalVolunteer
Mar. 2018 - Oct. 2022Montreal, Canada AreaOn the theme Little Red Riding Hood, the fifth edition of the Le bal des enfants de l'OSM once again enjoyed a huge success. The benefit event made it possible to raise $177,000 net, an amount the OSM is proud to be able to devote to its mission of education and accessibility.
In total, close to 1,000 children, many of them at their first orchestral experience attended the event!
Coin des coureursVolunteer
Mar. 2018 - Dec. 2018Montreal, Quebec, CanadaThe Annual Hypothermic Half Marathon is a winter half marathon event held in beautiful winter cities across Canada and is now Eden Prairie, Minnesota.
BougeBougeVolunteer Staff
Feb. 2018 - Oct. 2022Montreal, Quebec, CanadaClassique 5km Montréal Souterrain 2018
Resolution RunVolunteer
Dec. 2017 - Dec. 2018Montreal, Quebec, Canada
Orchestre symphonique de MontréalVolunteer
Aug. 2017 - Oct. 2022Montreal, Quebec, CanadaPour une 6e année consécutive, la Virée classique de l’OSM contribuera à la frénésie qui s’empare du Montréal estival! En l’espace de quelques jours seulement, plus de 30 concerts abordables et variés feront vibrer le cœur de la métropole, en plus de nombreuses activités gratuites qui sauront plaire à toute la famille. Unique en Amérique du Nord, cette célébration musicale est une porte ouverte sur la musique classique, dans toute sa richesse et sa diversité.
DollaramaCashier
Jun. 2017 - Nov. 2018Montreal, Canada Area– Build positive and good working relationship with other staff members – Process credit/debit card – Sort and count currency and coins – Safely bag, box and wrap purchased items
promolexElection Observer
Oct. 2016 - Nov. 2016Ialoveni, Moldova
SimpalsVolunteer
Dec. 2015 - Sep. 2016Chisinau, MoldovaVoluntar la Freediving, Wine Run, Maratonul de Crăciun, Chișinău Internațional Marathon, Sea Mile, Criterium.
Alegerii 2015observator
Nov. 2014 - Dec. 2014Ialoveni Region, Moldova
Moldova Are TalentVoluntariat
Jun. 2014 - Dec. 2015Chisinau
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