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Work Background
GRHA GROUP, LLCBusiness Consultant
Jan. 2024I have been in the restaurant industry for over 20 years and I owned my restaurant for 12 successful years. Today, I want to help other restaurant owners to improve and grow their business.
GRHA Group, LLC DBA Cuisinett BistroPresident
Feb. 2011 - Dec. 20231105 San Carlos Ave, San Carlos, CA, 94070For the past 12 years, I've led a successful French Bistro, driving growth through strategic planning and exceptional service. My hands-on approach ensured operational excellence, resulting in consistent revenue surpassing targets. Through innovative marketing and a focus on quality, I cultivated a loyal customer base, establishing the bistro as a cherished culinary destination known for its outstanding cuisine and service.
Auto-Chlor SystemAccount Executive
Aug. 2009 - Dec. 2010San Francisco, California, United StatesAs an Account Executive at Auto-Chlor, I played a pivotal role in leasing kitchen equipment to restaurant owners. My responsibilities included proactively reaching out to potential clients through cold calling and establishing rapport with them. By effectively communicating the benefits of our superior products and services, I successfully persuaded clients to choose Auto-Chlor as their trusted equipment provider. Through strategic negotiation and a customer-centric approach, I consistently exceeded sales targets while maintaining strong relationships with clients.
800-insurance.comGeneral Manager
Dec. 2007 - Jun. 2009- Managed an office of 5 sales agents and a customer service representative on a daily basis
- Prepared and analyzed monthly sales and earned premium reports
- Trained, coached and empowered sales team and customer service representative
- Responsible for the hiring process
- Created and managed powerful Direct Marketing campaigns (email and mailing)
- Developed new business opportunities
Netco GroupIndependent Marketing Consultant
May. 2005 - Aug. 2009- Perform marketing research requested by Netco Group for their clients in France - Develop new concept for the marketing strategy for Solidaime (non profit organization: www.solidaime.org)
- Provide business intelligence reports on new trends/concepts from the Silicon Valley to Netco Group’s clients
- Analyze potential new markets for business development
Caffe Delle StelleFloor Manager / Server
Mar. 2002 - Dec. 2007- Served customers in a high volume, fast pace environment: consistently rewarded with tips of 20% or more - Increased sales over the past five years (from a $22 average per cover to $30)
- Organized banquet receptions for companies and private groups: increased restaurant’s revenue
- Executed excellent management skills in solving situations related with customers and employees
Stratorius (www.edengo.com)Account Executive
Sep. 2000 - Oct. 2001- Managed a portfolio of clients acquired through cold-calling and intensive networking
- Met 95% of sales objectives established by the CEO of the company
- Developed email marketing campaign for clients (creation and management of the campaign)
- Create powerful lead database for clients to efficiently reach their market target
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