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Work Background
CBLingua - Traductores e Intérpretes Jurados SLStudent Intern
Oct. 2024 - Dec. 2024Seville, Andalusia, Spain
Digital Marketing AcademyDigital marketing Challenge
Mar. 2022 - Mar. 2022Nottingham, England, United KingdomI participated in the UON digital marketing academy and undertook a series of industry recognised qualifications. I completed the fundamentals of digital marketing which included SEO, Facebook and Instagram ads, as well as learning about google ads pay per click. I also completed The DMA Digital Challenge where I was involved in a group project which required a commitment of approximately 12 hours over a period of 3 weeks whilst at university. The business 'Stone Wolf' was looking for a plan for implementing into my wider marketing strategy to raise brand awareness and web traffic and sales. > Estimated costs/Budgets required for implementing this marketing strategy (daily budgets) as well as the target audience parameters/demographics I should be using on paid ads > An action plan for a specific and comprehensive paid ad campaign > Finally a creative content strategy that focuses on how to increase SW’s social media following within the industry, playing to their strengths. The strategy would include ideas of how to
highlight the level of detail/quality of our garments without having a physical store. The aim was to deliver a report to the business 'Stone Wolf'. This consisted of general research of the fitness industry, competitor analysis of the fitness apparel industry, analysis of their current situation, recommendations to improve their marketing strategy for the future of their business. This information was collated and formed into a video presentation which was delivered to them. I focused on strategies to improve their Facebook ads strategy in particular. This included how to structure campaigns, how to target and build stronger audiences, crafting copywriting and messaging using their customers pain points and desires to increase conversions.
Morabito EnterprisesSDR at Morabito Enterprises
Nov. 2021 - Jan. 2022Morabito Enterprises optimises organisations from an operational, sales, marketing, and product level. Revenue generation, and new business development.
Carphone Warehouse (Now Currys plc)Sales Consultant
Oct. 2019 - Jan. 2020Bromley, England, United KingdomMy experience with Carphone Warehouse began with a two day training course in Carphone Warehouse's academy in Birmingham where I gained knowledge of: key sales skills on how to compare and close deals, legal information on financial services in order to maintain compliant selling, and products and services in store including customer service skills. In addition to this, I completed an examination on financial services in order to graduate from academy. I am required to reach weekly and monthly sale targets set by my manager as well as formulating my own plan to reach personal sales targets as well as the store as a whole. I have currently achieved and exceeded my sales targets and for this I will receive extra commission. Notably there was great incentive to sell additional goods since my pay was also commission based therefore depending on which goods I sell would take extra money for each item sold. I am encouraged to approach and deal with customer's primary needs but also to inquire about
their situation to see if they require additional services. For instance I would approach a customer who wishes to purchase a laptop from Curry's PC world however I would also ask about their wifi connection to find out who their broadband provider would be and even ask what mobile they have to check if they're due for an upgrade.
GAME DigitalSales Assistant
Oct. 2019 - Jan. 2020LondonMy experience in Game consisted primarily of interacting and building relationships with customers to ensure loyalty and return to the store throughout the day. I was responsible for keeping up to date with the latest gaming news and using this information to inform customers of upcoming deals, using my initiative to match relevant products with additional services to make a sale. For instance if they were a gamer who wishes to purchase a gaming console, I would suggest a range of additional items and services from elite gaming controllers, headsets, to insurance or warranty for their console. However above all, I had the experience of working with the rest of the team to deliver an energetic and welcoming atmosphere in store by prioritising tasks, and using my own initiative which was essential for customers to return and invest time at the store.
Waitrose & PartnersSales Assisstant
Sep. 2018 - May. 2019LondonBeckenham store September 2018 – May 2019 Waitrose and partners Beckenham was my first employment where I gained invaluable retail skills, teamwork and efficiency. As a partner of the business I had great pleasure in taking responsibility for upholding the high standard of customer service while working with my colleagues to ensure that the store was run smoothly. I learnt how to manage and complete multiple tasks within a fast-paced environment while maintaining a high standard of service but above all I took great satisfaction in listening to customers concerns and building a rapport with them. I worked in all areas of the branch from working on checkouts to unpacking stock in the warehouse, stock rotation, shelf replenishments, reductions, where I learnt a diverse skill set. It was a great experience to be part of a company where everyone is working towards the same goal.
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