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Work Background
Blue Cross & Blue Shield of Rhode IslandTeam Lead Care Management Operations and Support
Sep. 2023Providence, Rhode Island, United States
Blue Cross & Blue Shield of Rhode IslandTeam Lead, Clinical Program Operations
Mar. 2022 - Sep. 2023Providence, Rhode Island, United States
Blue Cross & Blue Shield of Rhode IslandSystem Analyst
Mar. 2021 - Mar. 2022Providence, Rhode Island Area
Blue Cross & Blue Shield of Rhode IslandAssociate System Analyst
Feb. 2020 - Mar. 2021Providence, Rhode Island, United States
Blue Cross & Blue Shield of Rhode IslandSupport Specialist
Mar. 2015 - Feb. 2020Providence, Rhode Island Area
Blue Cross & Blue Shield of Rhode IslandProvider Services Representative
Sep. 2012 - Mar. 2015I assist doctor's office and hospitals with issues regarding the filing of their claims. There can be any issue stemming from a claim not paying towards the correct section of a provider's contract or the provider filing their claim incorrectly and a verbal adjustment is needed.
MercerParticipant Services Representative
Oct. 2006 - May. 2011Norwood, MAI assisted employees of the company as well as our parent companies with their 401k, pension, health benefits and payroll questions. I also assisted Human Resources representatives with issues relating to our Taleo hiring program.
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