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Work Background
Sabre CorporationContract Manager
Jul. 2024United States
CollinsonOfficer administrator
Oct. 2022 - Jul. 2024Dallas, Texas, United States
My Friend’s House (City House)Volunteer
Feb. 2018 - Oct. 2022• Support child specialist in providing residential care and services for babies, toddlers and young children.
• Assist in executing developmentally suitable activities that promote children’s confidence and growth.
Anderson Elementary SchoolVolunteer Assistant
Jan. 2015 - Oct. 2022• Assists with organizing and supervising school activities such as book fairs, fun runs, field days, among others.
• Communicates with teachers and staff to plan and coordinate the logistics for school events.
• Provides customer service for parents and students, offering information about the various activities throughout
the school year, answering questions, and resolving issues in a productive and caring manner.
Riddle Elementary SchoolVolunteer ESL Teacher Assistant
Jan. 2013 - Jan. 2015• Assisted ESL teacher with developing written materials for English language classes.
• Built strong relationships with students, parents, and staff to promote a positive school environment.
• Employed effective instructional techniques that enabled students to overcome barriers to learning the English language.
Grupo Ornatus - Morana, Balonè, Jin Jin WokGeneral Manager
Apr. 2009 - Dec. 2012• Oversaw and managed a franchise retail store, developing and executing strategic business plans to gain market share and drive revenue.
• Managed a staff of 40 employees, including cashiers, sales associates, and office assistants for 2 different shifts, as well as 6 direct reports.
• Within 3 months of grand opening, achieved first place in sales out of 300+ shopping mall stores due to effective sales strategies focused on high quality customer service and customer satisfaction.
• Managed store inventory and oversaw payroll administration, recruiting, sales, and franchise system training to ensure performance goals and business objectives were consistently met.
Banco do BrasilExecutive Assistant
Nov. 2000 - Mar. 2009• Provided administrative support for the CFO, preparing correspondence, forms, and various reports using Microsoft Word and Excel.
• Worked with the CEO, his staff, and the accounting department to collect necessary data and performed regular bookkeeping functions, including P&L and accounts receivable, for department budget.
• Negotiated advantageous pricing agreements and terms with resorts, vendors, caterers, and other service providers for special events, successfully saving 20% of the department’s budget.
• Developed new business, assisting a new bank in earning 1,500 new clients in a 3-month period by discussing the bank’s benefits with prospective clients and helping employees with payroll and direct deposit set-ups.
• Organized, coordinated, and managed PR strategies, business development events, and holiday parties to grow client base and achieve corporate objectives.
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