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Work Background
HSIContent Writer
Oct. 2022 - Jan. 2025Oklahoma City, Oklahoma, United StatesNote: SafetySkills was acquired by HSI and my job functions remained the same after the transition, with some additional tasks:
• Worked closely with the Marketing Director to streamline messaging and maintain brand voice guidelines across platforms during the rebranding from SafetySkills to HSI.
• Collaborated with the VP of Marketing on client case studies, which included interviewing the clients, providing an initial draft for approval, and incorporating changes requested by the client.
• Created monthly customer emails, translating complex topics into accessible, engaging content.
• Served as the primary point of contact for content-related questions, advising internal teams on editorial matters and ensuring all content met quality standards.
SafetySkillsContent Writer
Jul. 2019 - Oct. 2022Oklahoma City, Oklahoma• Wrote educational and engaging white papers covering topics relevant to our industry and our SaaS services, distributed through multiple industry publishers.
• Worked closely with the Marketing Manager on a full website redesign, including updating content for every existing page, and creating fresh content for new pages in the sitemap.
• Maintained website content accuracy through systematic reviews, ensuring alignment with current service offerings and industry standards.
• Completed ad hoc writing and editing requests for a variety of departments, including human resources, sales, customer service, and the executive team.
APMEX, Inc.Senior Copywriter
Mar. 2017 - Jul. 2019Oklahoma City, Oklahoma Area• Created content for product landing pages, emails, promotional advertising (both digital and print), web pages, press releases, and blogs.
• Spearheaded content development for a new investment platform from initial concept through launch, including the company tagline, new-user onboarding, on-site notifications, and all marketing materials.
• Served as the lead editor of all digital and print materials, ensuring alignment with style guides and maintaining consistency across projects.
• Utilized Airtable, Basecamp, Trello, and Monday.com (different platforms were used throughout my time at the company) to manage my own tasks and collaborate between numerous departments.
APMEX, Inc.Merchandising Specialist
Mar. 2013 - Mar. 2017Oklahoma City, Oklahoma Area• Developed and implemented the company's first-ever internal style guide, ensuring a consistent brand voice across all digital platforms and communications.
• Led a team of six writers and 15 product managers in updating over 10,000 e-commerce product descriptions to a new format, which included initial training and continued oversight.
• Edited and maintained product descriptions within our content management system, daily technical market reports, and website pages.
• Proofed all customer emails and promotional website banners to ensure consistency in messaging and branding.
APMEX, Inc.Product Information Editor/Proofreader
Dec. 2011 - Mar. 2013Oklahoma City, Oklahoma Area• Edited and maintained over 7,000 e-commerce product descriptions.
• Managed listings and tracked search rankings for a unique collaboration with eBay and eBay Germany.
• Reviewed and edited all emails, as well as any copy created by the marketing team.
Milestone Consulting IncAccount Representative
Jul. 2011 - Oct. 2011Oklahoma City, Oklahoma· Provided direct marketing for our client, AT&T U-verse, across the Oklahoma City Metro area.
· Connected with potential customers on a person-to-person basis and worked with the AT&T support team to get new customer accounts created.
· Trained new hires both in the office and out in the field.
The Oklahoma DailyCopy Editor
Aug. 2010 - May. 2011Norman, Oklahoma· Edited copy, both online drafts and final print version, for the student newspaper at the University of Oklahoma.
· Completed fact checking and general reviews for grammar and spelling.
· Wrote headlines and deck copy as needed.
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