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Work Background
Sr Director, Head of Sales & Marketing
PortcitiesSr Director, Head of Sales & Marketing
Jan. 2024SingaporePortcities is the #1 IT consulting in Odoo Solutions. We help companies optimize their business operations and facilitate informed decision-making, by delivering tailored, cost-effective and scalable integrated ERP solutions that drives efficiency and revenue growth for our clients. In my role, I'm leading and executing a comprehensive sales and marketing strategy to meet ambitious growth targets across Asia-Pacific, Europe and Americas with branches located in Japan, Vietnam, Malaysia, Indonesia, Singapore, Australia, France, UK, and Mexico. My key responsibilities include developing and implementing strategies, leading and developing a high-performing team, actively engaging in sales efforts, overseeing multi-channel marketing initiatives, refining processes for scalability, collaborating with executives for strategic alignment, and identifying new market opportunities for global expansion.
Senior Manager Sales Programs - APAC
SalesforceSenior Manager Sales Programs - APAC
Feb. 2022 - Nov. 2023SingaporeSpearheaded a team designing revenue-producing sales campaigns and ABM programs, contributing 20% of pipeline generation and 15% average contract value of quarterly sales targets in Asia-Pacifc markets. ▪ Acting as a Performance Consultant, deployed innovative go-to-market strategies, analysed sales performance and health of the business to create programs addressing pipeline gaps and productivity gaps. ▪ Partnering with executive sales leaders, sales teams, and front-line sales managers to generate a high-quality pipeline, accelerate pipeline progression, and maximise ACV across all industries/customer segments. ▪ Led the execution of Product/Industry Sales Plays with a cross-functional group of teams to deploy the global business strategy to the field and drive a seamless integrated go-to-market approach. ▪ Crafted and deployed a bespoke sales enablement program for Salesforce, Mulesoft and Tableau teams to build persuasive narratives for cross-sell/upsell opportunities, resulting in accelerated sales opportunities closure.
Manager Strategic Programs - APAC
SalesforceManager Strategic Programs - APAC
Feb. 2021 - Feb. 2022SingaporeDeveloped the strategic planning, execution, and enhancement of high-impact initiatives with cross-functional leaders to scale business in critical domains and attain sales objectives in Asia-Pacific markets. ▪ Collaborating with cross-functional executive leadership to build a robust governance framework by defining business strategies, identifying executive sponsors, and success metrics to attain sales objectives. ▪ Piloted the implementation of cutting-edge tools and innovative employee engagement programs resulting in a remarkable fourfold acceleration in lead conversion and a 68% reduction in sales cycles. ▪ Spearheaded the FY26 Vision roadmap sponsored by the GM from goal establishment, monitoring progress, and rigorous measurements of performance outcomes leveraging Asana project management tool. ▪ Assumed end-to-end PMO ownership for strategic initiatives, measured, and reported on all sales-related metrics and KPIs, facilitating ongoing Quarterly Business Reviews and other pivotal business forums.
Lead Sales Business Consulting - APAC
SalesforceLead Sales Business Consulting - APAC
Dec. 2019 - Feb. 2021SingaporeEngaged in sales pursuits of strategic customers by collaboratively developing value assessments resulting in a robust $7M pipeline covering all of Salesforce solutions in Asia-Pacific markets. ▪Led the design thinking, business consulting, and technology practice to empower sales teams in identifying, prioritising, and quantifying key business drivers that align solutions with customer's desired outcomes. ▪Created compelling executive-level transformation and expansion of endeavours, financial business cases, and presentations to support customer buying decisions, accelerating deals win rate by 75% on average. ▪Engaged with cross-functional CXO customers to strategically co-create, scope and devise innovative solutions while identifying essential organisational changes required to realise solution-derived benefits successfully. ▪Conceived and executed a customer-centric sales methodology, enriched by Value Management principles and tools across Asia, which was subsequently incorporated into our global sales onboarding process.
Global Senior Manager Digital Marketing
HSBCGlobal Senior Manager Digital Marketing
Nov. 2018 - Oct. 2019Hong Kong SARWith a team of three, managed the customer acquisition of the Global Digital Wealth Management team covering 13 countries and working cross-functionally with local marketing leaders across Asia, Europe and USA. ▪ Elevated the end-to-end online customer journeys encompassing the process of opening banking accounts, adopting wealth solutions, utilising tools, and purchasing general and life insurance. ▪ Drove innovative strategies for the international services website providing customers with a centralised digital hub for the bank’s global products and services. ▪ Identified new business opportunities by delivering personalised and engaging customer experiences across digital channels, building brand engagement and loyalty. ▪ Enhanced conversion rates on digital wealth platforms and advised on product development by conducting in-depth behavioural analysis through comprehensive performance analytics leveraging Adobe Analytics.
Digital Marketing & Strategy Lecturer, Business Faculty
Macleay CollegeDigital Marketing & Strategy Lecturer, Business Faculty
Jan. 2017 - Dec. 2017Sydney, New South Wales, AustraliaDeveloping and facilitating the full course materials in Digital Marketing Strategy. ▪ Designed and delivered lectures for Bachelor of Business students on Digital Marketing Strategy. ▪ Advised the Teaching & Learning Committee on the curriculum for the Bachelor of Marketing and Media and the Diploma of Digital & Social Media Marketing. ▪ Guided the students through blended learning and project-based assessments.
 Business Development Consultant - JAPAC
Adomik Business Development Consultant - JAPAC
Aug. 2016 - Oct. 2019Sydney, New South Wales, AustraliaDeveloped new business opportunities and building advocacy amongst publishers and media owners in JAPAC for Adomik, a leading programmatic yield management platform, headquartered in France. ▪ Worked with major publishers such as mi9 and Fairfax to help identify sales opportunities and generate revenue uplift using analytics, insights and pricing strategies. ▪ Developed sales opportunities with 15 new publishers and media providers in Australia, New Zealand and Japan. ▪ Built relationships with strategic technology partners on the market such as AppNexus, Google AdX, Pubmatic and Rubicon.
Digital Marketing Instructor
General Assembly AustraliaDigital Marketing Instructor
Mar. 2016 - Aug. 2016Sydney, New South Wales, AustraliaDelivered a 10-week course teaching students how to use the most relevant tools, frameworks, and best practices to promote a brand, drive sales leads, and increase customer engagement. Outcome for students: ▪ Gain proficiency in social advertising and use Google Analytics, Google AdWords, and Excel to find meaning in user behaviour. ▪ Develop and plan a campaign driven by data and paid-search strategies — and measured by key performance indicators. ▪ Become a driver of their company's bottom line by using cutting-edge techniques and platforms to market products and acquire users.
Programmatic Advertising Consultant, eBay Advertising
eBay AustraliaProgrammatic Advertising Consultant, eBay Advertising
Feb. 2016 - Jul. 2016Sydney, New South Wales, AustraliaDeveloping and implementing a successful product strategy for eBay’s premium programmatic advertising offering in Australia. ▪ Drove high-yielding programmatic revenues by working hand in hand with the sales team in line with a “one voice” sales approach to our advertiser partners. ▪ Advised on the execution and optimisation of the programmatic strategy, building senior relationships with agency trading desks/DSPs in market and be eBay’s expert on programmatic trading. ▪ Implemented best practice processes with sales and operations teams to plan, execute and deliver success across all campaigns. ▪ Developed new business opportunities with agency trading desks and demand-side platforms, monitored their performance on the market, provided insights and strategic recommendations. ▪ Built partnerships with technology providers (supply-side platforms) to benchmark the demand on the market and identify more revenue stream opportunities. ▪ Advised on the team structure, trained the sales team and up-skilled the trading desk manager.
Founder & Director Consulting - JAPAC
T-Shape ConsultingFounder & Director Consulting - JAPAC
Oct. 2015 - Dec. 2019Hong Kong SARConducted a business consulting practice in data strategy management, digital technologies, and business transformation to assist organisations in enhancing their customer experience and fostering growth in JAPAC region. ▪ Managed executive-level engagements, conducted training sessions, and advised on technology solutions to optimise revenue and elevate customer experience for Pernod Ricard, Moet Hennessy, and JCDecaux. ▪ Developed go-to-market strategies for media owners, such as eBay Advertising and South China Morning Post, enabling them to monetise first-party data, enhance business performance, and drive growth in their revenue. ▪ Generated new business prospects and revenue streams on behalf of Adomik, a leading programmatic yield management platform, by establishing strategic commercial partnerships with trading desks, ad servers, supply-side platforms, and header bidding vendors in Japan, Hong Kong, Singapore, Australia and New Zealand.
Marketing Director APAC
RadiumOneMarketing Director APAC
Feb. 2015 - Oct. 2015Sydney, AustraliaRadiumOne (now Unruly), a ComScore top 5 ranked global ad network at the time, is a marketing company that provides online display, mobile, video, and social advertising services through programmatic marketing campaigns. I have successfully developed and implemented impactful strategies across Australia, New Zealand, and Singapore, driving significant growth for businesses. ▪ Targeted Go-to-Market Strategy: I am adept at designing go-to-market strategies and creating compelling sales collateral tailored to specific target audiences. Through strategic lead generation programs and regional market competitive intelligence, I have achieved remarkable commercial objectives, contributing to the growth of both new and existing customers. ▪ Integrated Marketing Campaigns: Revamping marketing positioning, I have led highly successful integrated marketing campaigns that span content marketing, advertising, communications, and events. My expertise in developing trade marketing campaigns, communications plans, and engaging case studies has played a key role in driving business success. ▪ Award-Winning Innovations: One of my proudest achievements includes winning the prestigious mUmBRELLA MSIX "Best Use of Neuroscience" Award. This recognition was earned for a self-published whitepaper that established a compelling relationship between social sharing and purchase behavior.
Strategy Director Programmatic Advertising
DDB Group AustraliaStrategy Director Programmatic Advertising
Sep. 2014 - Feb. 2015Sydney, AustraliaProviding strategic advisory and managing the creative service offering for programmatic advertising media in order to grow key accounts. ▪ Built strong client relationships and identified new business development to support the leadership team opportunities for key accounts in Automotive, Banking, Education, F&B, and Retail. ▪ Implemented dynamic creative optimisation and programmatic creative execution campaigns by partnering with client services to the development of innovative digital strategies. ▪ Developed strategic partnerships with media agencies, data, and technology vendors and led commercial negotiations with publishers, Ad serving, and other third-party technology providers. ▪ Created and deployed operational processes and up-skilled the account management teams in delivering data-driven campaigns at scale.
Senior Account Director Programmatic Advertising
DDB Group AustraliaSenior Account Director Programmatic Advertising
May. 2013 - Sep. 2014Sydney, Australia▪ Launched the first-in-market hybrid trading desk in partnership with OMD media team and won Silver ADMA Awards and Silver Effie Awards for delivering outstanding ROMI Performance. ▪ Scoped, migrated and deployed Flashtalking, a dynamic creative optimisation platform, which required new operational processes to automate real-time personalisation messages. ▪ Launched over 800 dynamic creative campaigns (AU $16M+) and grew a team of five direct reports to provide reporting, insights, and recommendations on the creative messaging and testing plan. ▪ Developed strategic partnerships and led commercial negotiations with third-party vendors.
Digital Senior Account Manager
RazorfishDigital Senior Account Manager
Nov. 2010 - Feb. 2013Sydney, Australia▪ Led the digital strategy and creative execution for Samsung’s across all digital channels. ▪ Managed integrated marketing strategies across all digital channels and devices for key accounts. ▪ Led a team of three direct reports and worked alongside the leadership team on the services offering: Strategy, UX, Creative, Technology, Social Media and SEO, SEM, Production, and Analytics. ▪ Won 2011 Australian Mobile Awards "Financial Information & Tools" Aussie Home Loans.
Ecommerce Marketing Manager
Rexel Holdings AustraliaEcommerce Marketing Manager
Apr. 2010 - Oct. 2010Sydney, AustraliaLeading the planning, implementation and measurement of digital marketing campaigns. ▪ Planned and implemented SEO/SEM strategies for channel growth and new customer acquisition. ▪ Delivered continuous improvement and development planning to ensure the solutions provided meet the needs of both internal and external customers. ▪ Designed and implemented innovative and effective marketing campaigns across brands/segments. ▪ Led customer relationship management and management of mailing lists/contact databases.
Ecommerce Product Manager
L’OCCITANE GroupEcommerce Product Manager
Jul. 2009 - Jan. 2010Sydney, AustraliaDeveloping and implementing an omni-channel marketing strategy driving growth. ▪ Oversaw the e-commerce website development, launch, ongoing operations and customer service. ▪ Developed a marketing strategy for e-Commerce, in-store merchandising, and loyalty program. ▪ Created and deployed the email campaigns, content marketing, SEO/SEM, social media.
Employer Branding Consultant
ZcommeEmployer Branding Consultant
Feb. 2008 - Feb. 2009ParisManaging client relationships, developing the creative/media strategy and overseeing execution. ▪ Developed employer branding strategies for key customers: Louis Vuitton, SFR, and Manitowoc. ▪ Led consulting engagements in Corporate Brand identity for recruitment and talent management. ▪ Planned and executed cross-channel creative strategies across media advertising campaigns, recruitment website development, campus fairs, job boards advertising.
Senior Project Manager B2B Marketing
AressySenior Project Manager B2B Marketing
Jul. 2007 - Jan. 2008Paris Area, FranceManaging client relationships, developing the creative/media strategy and overseeing execution. ▪ Managed the development and execution of online lead generation programs for Fujitsu Siemens. ▪ Oversaw the ongoing delivery and reporting of digital marketing campaigns: e-mail, newsletters, display banners, video, web TV programs and micro-sites. ▪ Delivered B2B marketing strategies in partnership with creative and development teams.
Project Manager Corporate Communications
DDBProject Manager Corporate Communications
Sep. 2004 - Jun. 2007ParisManaging client relationships, coordinating and delivering execution. ▪ Developed the content, production and client relationships in Travel, Telco and B2B Services. ▪ Managed the rebranding and content marketing of Club Med catalogues worldwide. ▪ Delivered B2B and B2C marketing communications collateral for Orange and Accor Services.

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