AAASSystem Analyst
Dec. 2021Washington, District of Columbia, United States• Analyze and provide guidance to improving relationships between systems, including OpenAthens, Shibboleth, OCLC, Salesforce, Atypon, Jira, Ex-Libris, SUSHI, ALMA, Publishers Advantage, and others
• Generate reports using COUNTER Project, SUSHI, and Looker by Atypon Insights
• Recreate, test, and execute CPQ system for 2023 FY in Salesforce
• Assist in the evaluation of new CPQ system for Institutional Licensing • Provide high level client support involving system use, specifically Atypon
• Create and edit Salesforce procedures and models
• Interface with service providers to ensure efficiency in internal and external procedures
• Manage multiple simultaneous clients by effectively applying SalesForce platform to create and organize accounts as well as produce opportunity reports.