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Work Background
AscendDirector of Human Resources
Jun. 2024
AscendHuman Resources Manager
Jun. 2022 - May. 2024
UNC Health SoutheasternManager, Human Resources
Nov. 2017 - Jun. 2022LumbertonI was promoted to Manager, HR, to play a more strategic role as a manager charged with leading the human resources function for a health system with hospitals, physician clinics, surgery centers, fitness centers, outpatient therapy, and long-term care. I’m accountable to a multi-faceted role, providing human resources consultative services to leaders as a human resources business partner, leading a team of nine HR employees, and managing all aspects of HR, including recruitment, retention, training, compensation, benefits, employee relations, performance management, and oversight of the human resources information systems (HRIS). Some of my areas of focus include: - Collaborated with executive leaders, supporting all aspects of recruiting, employee relations, performance management.
- Partnered with department heads across the organization to work in tandem to support overall organizational goals focused on clinical excellence and operational effectiveness.
- Spearheaded and executed multiple compensation studies across the organization
- Reviewed and recommended changes to pay practices, equity adjustments, and company-wide salary adjustments. - Implemented programs focused on increasing employee retention.
- Aligned systems, processes, and team members in recruiting to improve overall metrics.
- Developed and executed the strategy for a partnership with a local community college to fund the education and hire upon completion for Certified Nursing Assistants (CNA), based on a talent shortage.
UNC Health SoutheasternHRIS Supervisor
Nov. 2016 - Nov. 2017After successfully implementing the performance management system, I achieved a promotional opportunity and was charged in a new role to lead the implementation and maintenance of a new HRIS and timekeeping system. Additionally, I maintained the duties previously held as the Employee Services Specialist, served as a resident subject matter expert for the HRIS (Lawson/McKesson), and managed the work for one direct report. Some of the key highlights in this role included:
- Orchestrated the selection process and implementation of the new HRIS and timekeeping system. - Gathered functional business requirements, configured the system, conducted testing, and trained new users.
- Liaised with technical programmers to translate business and functional needs in the systems.
- Resolved user issues by reviewing and analyzing incoming tickets, troubleshooting, and providing solutions.
UNC Health SoutheasternEmployee Services Specialist
Apr. 2012 - Nov. 2016I was hired into the health system to strengthen the human resources function by implementing and maintaining a new online performance appraisal system. The role quickly expanded to include compensation management and benefits administration for medical and dental plans. The focus of the position included:
- Consulted with leaders on pay practices and procedures for the compensation programs. - Performed job analysis and evaluations to recommend pay ranges for new positions and addressed internal equity.
- Informed managers of best practices on performance management, progressive discipline, terminations, and other employee relations matters, compliant with all employment laws, including, but not limited to, EEO, FLSA, FMLA, ADEA, and ADA.
- Administered the Performance Manager system, the source of information that all employees used to provide routine performance feedback as part of the performance appraisal program.
- Reviewed and guided all HR employee change requests, including employee promotions, transfers, demotions, and pay changes, to ensure employees were adequately compensated in alignment with the established pay structure and policies.
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