Texas Department of Health and Human ServicesTexas Works Advisor III
Nov. 2009 - Oct. 2012Borger, TXCaseworker determining eligibility for Welfare, Food Stamps and/or Medicaid programs
Conduct client interviews, often working with translators, maintaining client confidentiality
Document all information gathered after obtaining, verifying, and calculating income and resources to determine client financial eligibility
Verification of case data for benefit determination through phone calls and confidential financial documents such as payroll information, bank statements, tax records, and/or medical records Review eligibility of current clients for ongoing services at periodic intervals
Office Manager duties including: all procurement duties such as buying and receiving all supplies necessary to maintain office, safety contact, building maintenance contact, information systems daily backups, monthly reporting
Use of various software such as Microsoft Outlook, Word, Excel, and the Texas Eligibility Software, TIERS