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Work Background
Bolt Vehicle Owner
BoltBolt Vehicle Owner
Jul. 2021
Regional Sales
Noctua Regional Sales
Apr. 2020South AfricaI am doing research on our educational system for a Language Education Software that will be launched soon, I will use this research to sell the software to schools. Duties & Responsibilities: Research, Sales, Marketing and Service Management. Analysing the backend database. Analysing the frontend of the application. Keeping all findings on our central system. Transcribing and loading all languages onto the database. Compiling a list of all schools in Gauteng. Selling the concept to all Gauteng Schools. Achieving a minimum of 90 sales a month. Making sure that the backend and frontends are the same. Reporting back to management daily with meaningful solutions. Administrating our central communication system. Making sure that there are no over extended voice clips. I am liable for the consistency between the various languages.
Temporary Branch Manager
Sandwich BaronTemporary Branch Manager
Aug. 2019 - Nov. 2019City of Johannesburg, Gauteng, South AfricaDuties & Responsibilities: Managing all customer sales whether internal or external including complaint management. Manage all sales and service and give solutions to Management on how to improve this. Submitting a summary report of the day's till activities so far, such as sales totals divided into payment methods, refunds etc. Submitting the End of Day report that calculates and displays the payments received through that register for that day. Making sure all reports add up and and balance with the cash up of cash in till, card payments internal and on the road (including Zapper). Manage all Stock Control whether incoming or outgoing. Manage all staff and Health and Safety regulations. Maintain a professional relationship with the suppliers in the area. Ensure that suppliers sell brands at the right price. Ensure brand visibility and awareness by conducting promotions. Provide promotional feedback. Maximise sales of products. Report to Management on all Sales/Service, HR, Debtor/Creditor, Stock Control, Dispatch and Cash-up duties.
Regional Sales
GoDoChurchRegional Sales
Jun. 2018 - Apr. 2019GautengDuties and Responsibilities: Gathering leads, making cold calls, doing online demos of the product, taking prospects through a free trial, closing the deal and assisting clients with importing their data. Compellingly promoting the functionality of our software to a range of diverse prospects via phone, online demos and face to face meetings. Generating new sales opportunities through prospecting, networking with clients, etc. Understanding the needs of potential clients and matching the functionality of our software to these. Managing all contacts and deals in the online CRM system to accurately and efficiently process all opportunities. Managing the sales pipeline, opportunities and coordinate sales activities. Excelling at qualifying each opportunity properly to ensure the right level of follow through and commitment. Meet set productivity and sales targets.
Owner Drymatic Cleaning
DryMatic Dry Cleaning & Laundry ServiceOwner Drymatic Cleaning
Jul. 2017 - May. 2018Gauteng WestDuties and Responsibilities: Marketing and obtaining sales for my cleaning team. Operations of all equipment and transportation/supervision of the team. Human Resources of all staff and any danger management. Financially controlling all debtors and creditors. Research of all connecting benefits of cleaning and use this for all social media attraction.
Web Designer
FreelanceWeb Designer
Jan. 2017I started with Wix in 2017 for my start up company. Since then I have been helping others or myself on WIX so I have learnt a lot over the years. My last job was for a traveling company in Botswana but all the links to the test sites are below: https://alfling.wixsite.com/tabotswana https://alfling.wixsite.com/ubuntubook https://alfling.wixsite.com/drymatic-cleaning https://alfling.wixsite.com/wildtuinparkestate
Senior Business Analyst - Software
BritehouseSenior Business Analyst - Software
Jan. 2017 - Jun. 2017Duties and Responsibilities: Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Designs new systems and processes by analysing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Improve systems and processes by studying current practices; designing modifications. Recommend controls by identifying problems; writing improved procedures. Maintain system protocols by writing and updating procedures. Maintain user confidence and protects operations by keeping information confidential. Analyse and model new Business requirements. Work with software developers to develop functional requirements documents. Analyse the client requirements and ensure the solution meets these requirements. Design, evaluate and recommend best practices for design architecture. Prepare system definitions, requirements analysis and test cases for implementation of applications. Create test plans and supporting documentation. Produce end-user and functional documentation. Work closely and effectively and maintain good relationship with other team members, and in-house software development, project management, QA, and system admin teams. Work independently with users and executives to address business challenges. Help others in the organisation with software knowledge at a level of understanding appropriate to their job function. Research, and evaluate new application trends and technologies and provide best practices and recommendations. Mentor less experienced members of the team in technology and processes. Creation of business cases.
Business Analyst - Software
Dimension Data Middle East and AfricaBusiness Analyst - Software
Aug. 2015 - Dec. 2016Duties and Responsibilities: Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Designs new systems and processes by analysing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Improve systems and processes by studying current practices; designing modifications. Recommend controls by identifying problems; writing improved procedures. Maintain system protocols by writing and updating procedures. Maintain user confidence and protects operations by keeping information confidential. Analyse and model new Business requirements. Work with software developers to develop functional requirements documents. Analyse the client requirements and ensure the solution meets these requirements. Design, evaluate and recommend best practices for design architecture. Prepare system definitions, requirements analysis and test cases for implementation of applications. Create test plans and supporting documentation. Produce end-user and functional documentation. Work closely and effectively and maintain good relationship with other team members, and in-house software development, project management, QA, and system admin teams. Work independently with users and executives to address business challenges. Help others in the organisation with software knowledge at a level of understanding appropriate to their job function. Research, and evaluate new application trends and technologies and provide best practices and recommendations. Mentor less experienced members of the team in technology and processes. Creation of business cases.
Business Analyst - Telephony
Dimension Data Middle East and AfricaBusiness Analyst - Telephony
Mar. 2014 - Jul. 2015Duties and Responsibilities: Performing high-level functional analyses and documenting the functional requirements for new telephony development or enhancements to existing systems for customers. Assisted customers with analysing their requirements and delivering Functional System Specifications, Business Requirements Specifications, call flows and other documentation as per Dimension Data CIS defined methodology. Completed test case documents whilst liaising between the development team and the customer's business analysts and testing team on the project. Did several feasibility studies for platform migrations between Cisco and Avaya.
Owner Sandwich Baron
Sandwich BaronOwner Sandwich Baron
Oct. 2010 - Feb. 2014PotchefstroomDuties & Responsibilities: Managing all customer sales whether internal or external including complaint management. Manage all sales and service and work on solutions on how to improve this. Checking a summary report of the day's till activities so far, such as sales totals divided into payment methods, refunds etc. Checking the End of Day report that calculates and displays the payments received through that register for that day. Making sure all reports add up and and balance with the cash up of cash in till, card payments internal and on the road (including Zapper). Manage all Stock Control whether incoming or outgoing. Manage all staff and Health and Safety regulations. Maintain a professional relationship with the suppliers in the area. Ensure that suppliers sell brands at the right price. Ensure brand visibility and awareness by conducting promotions. Provide promotional feedback. Maximise sales of products. Manage on all Sales/Service, HR, Debtor/Creditor, Stock Control, Dispatch and Cash-up duties.
Business Analyst
Dimension DataBusiness Analyst
Jan. 2008 - Sep. 2010BryanstonDuties and Responsibilities: Performing high-level functional analyses and documenting the functional requirements for new telephony development or enhancements to existing systems for customers. Assisted customers with analysing their requirements and delivering Functional System Specifications, Business Requirements Specifications, call flows and other documentation as per Dimension Data CIS defined methodology. Completed test case documents whilst liaising between the development team and the customer's business analysts and testing team on the project. Did several feasibility studies for platform migrations between Cisco and Avaya.
Software Developer, Business & Process Analyst, Operations
AbsaSoftware Developer, Business & Process Analyst, Operations
Jan. 2004 - Dec. 2007Johannesburg Area, South AfricaDuties and Responsibilities: High-level functional analysis. Document functional requirements. Systems specifications. Software Development. Operations management. Process map documentation. Project management

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