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Work Background
Sentara HealthDirector of Government Programs (Medicaid and Medicare) Customer Development
Oct. 2024
Sentara HealthDirector of Medicaid Customer Development, Marketing, and Communications
Jun. 2022In my current role I work with high performing teams to support all operational communications to current Medicaid and Medicare health plan members, as well as all marketing to prospective members. Implement strategic marketing campaigns for Medicaid members of over $1.2 million per year, driving membership growth and brand awareness.
Sentara HealthSenior Project Manager
May. 2021 - Jun. 2022In my role as a Senior Project Manager at Sentara Healthcare, I led three project workstreams in a highly technical enterprise-wide project, ensuring successful program operations and financial management. I worked closely with the program manager to oversee execution and change management strategies, contributing to the overall success of the program.
Anthem, Inc.Senior Project Manager
Dec. 2019 - May. 2021As a Senior Project Manager at Anthem, Inc., I continued to oversee a large portfolio of projects to support organizational growth and transformation including two new health plan acquisitions conducted simultaneously. I led cross-functional teams for successful project delivery within scope, schedule, and budget constraints. I ensured compliance with industry regulations by analyzing state health care contracts and educated key stakeholders on departmental processes and best practices.
Anthem, Inc.Marketing Project Manager
Feb. 2018 - Dec. 2019Virginia Beach, Virginia As a Marketing Project Manager at Anthem, Inc., I oversaw a large portfolio of projects to support organizational growth and transformation. I led cross-functional teams for successful project delivery within scope, schedule, and budget constraints. I ensured compliance with industry regulations by analyzing state health care contracts and educated key stakeholders on departmental processes and best practices.
Booz Allen HamiltonOperations Research Analyst
Aug. 2014 - Feb. 2018Virginia beach, VACollaborated with Navy clients to build and execute military test and training plans, evaluating performance to measure results. Prepared familiarization trainings post-exercise debriefs for test participants. Authored and co-authored publications for Navy operations.
US FLEET FORCES COMMANDSurface Warfare Officer
Aug. 2012 - Feb. 2014Norfolk, Virginia AreaIn my role as a Surface Warfare Officer at US FLEET FORCES COMMAND, I supported shore-based commands in various staff functions, including training coordination and security planning. Regularly briefed high level officials. Provided exercise and crisis team support. Worked with a small team and exceeded expectations with high-quality work within tight deadlines.
US NavyDepartment Head
Mar. 2011 - Apr. 2012USS LASSEN (DDG 82); Yokosuka, JapanDirected a department of more than 40 personnel, including 6 junior officers and 7 senior enlisted personnel onboard Forward Deployed U.S. Navy Destroyer. Ensured systems, including Strike Warfare (TLAM-specific), Anti-Submarine Warfare, ordnance/5" guns, and small arms supporting Force Protection (FP) requirements met all specifications. Advised commanding officer on weapons operations, capabilities, and problems. Managed day-to-day operation and operational maintenance of all weapons and weapons control equipment and associated qualifications of shipboard personnel. Supervised care, handling, and stowage of munitions and use of explosives. • Qualified as a Tactical Action Officer, Gunnery Direction Officer, and Anti-Terrorism Tactical Watch Officer.
• Created ship’s firing plans to include Standard Missiles, Torpedoes, Crew Served Weapons, Vertical Launched ASROCs, and small arms effectively reducing by-event notice creation and improving the ship’s ability to continually train to different weapons firing evolutions.
• Led multiple training teams to train all shipboard personnel across various warfare areas to include Anti-Terrorism Training Team; Visit, Board, Search and Seizure Team; also a member of the Combat Systems and Ship's Integrated Training Team.
• Led department through major maintenance availability including the complete overhaul of one major weapons system, upgrade of one weapons system, and installation of upgraded Sonar Suite, encompassing over 100 work packages and over six million dollars in work.
• Revised Force Protection Standard Operating Procedures and preplanned responses.
• Led ship through all major certifications, including Cruise Missile Tatical Qualification, Conventional Ordnance Safety Review, ASW Qualification.
• Planned and executed one major and multiple minor ammunition onload and offload evolutions.
Aegis Training Readiness CenterInstructor
Jan. 2007 - Jan. 2010Instructed Adult US Navy Officer learners in fundamentals of AEGIS Weapons System, Air Defense, and tactical procedures. Facilitated classroom lectures as well as laboratory instruction periods. Served as training officer for all instructors assigned to division, overseeing records of instructor qualifications and periodic training requirements. Conducted in-classroom periodic instructor evaluations, practice teaching for new instructors, and new instructor certifications.
Tracked manpower shortfalls within division, especially in relation to individual augmentees and sent out monthly messages detailing long and short-term shortfalls and impacts to training and readiness.
US NavyDivision Officer
May. 2003 - Aug. 2007In my role as a Division Officer at the US Navy, I led a team of 20-30 direct reports in the daily operation and maintenance of shipboard equipment. I was responsible for ensuring proper emergency management training for employees, helping to implement long and short range schedules, and mentoring junior team members for required qualifications within the Navy.
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