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Network Power<100 people
Roles
✨60%
Business Owner
🧨60%
Consulting
💰40%
Investor & VC
Geos
🇺🇸40%
United States
🇱🇧20%
Lebanon
Work Background
Blink Gaming LoungeFounder & General Manager
May. 2023 - Aug. 2024Lebanon• Launched and manage a successful internet gaming lounge amid economic challenges, demonstrating strong entrepreneurial skills and resilience.
• Develop business strategies and operational processes to ensure efficient daily operations and excellent customer service.
• Address daily operational challenges and implement solutions to enhance customer experience and business sustainability.
• Utilize market research to inform decision-making and adapt to changing industry trends.
SheyaakaE-Commerce & Operations Vice Manager
Jan. 2023 - Sep. 2024Lebanon• Managed end-to-end e-commerce operations for a multi-brand platform, overseeing a team responsible for 200+ merchant accounts and ensuring seamless communication between stakeholders.
• Conducted simulation scenarios to ensure platform quality and collaborated with web development and design teams to enhance user experience.
• Led recruitment efforts for the operations department, including interviewing and onboarding new team members.
• Presented the platform and vendor portal to potential merchants, successfully onboarding over 100 merchants and teaching the sales team effective presentation techniques.
• Handled all reporting functions, ensuring accurate data tracking and analysis to drive operational improvements and decision-making.
• Acted as a liaison between merchants and account managers, facilitating conflict resolution and ensuring timely updates and follow-ups.
Hajj Nasr Chain RestaurantsExpansion and Location Planning Consultant
Jan. 2023 - Jan. 2024• Develop and implement strategies for business development, expansion and location planning, focusing on market analysis and identifying growth opportunities in the restaurant sector.
• Collaborate with stakeholders to assess new site locations, ensuring alignment with business goals and customer demand.
• Conduct feasibility studies and financial modeling to support expansion decisions and project profitability.
• Oversee operational performance and provide recommendations for optimizing existing locations to enhance efficiency and profitability.
SheyaakaTeam Lead - Account Executive
Jan. 2022 - Dec. 2022Lebanon• Led a team of Account Managers in charge of merchant accounts, ensuring effective management and communication.
• Coordinated photoshoots and collection drops, maintaining brand integrity and product visibility.
• Conducted competitive market analysis in the GCC region to identify opportunities and refine marketing strategies.
• Specialized in platform testing to ensure functionality and performance, providing feedback for ongoing improvements.
Tony Ward CoutureIntern
Mar. 2021 - Apr. 2021LebanonMarketing, sales, inventory and HR departments.
Bank AudiIntern
May. 2019 - Jul. 2019Beirut Central District, Beirut, LebanonGeneral corporate lending landscape in Lebanon and the countries where Bank Audi operates
Thesis on the corporate lending challenges and the potential solutions (Electronic Trading Platform, a New Era of Corporate Funding)
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