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Work Background
Digital Strategy | Client Management | Operations Leadership | Team Advisoring
AutonomoDigital Strategy | Client Management | Operations Leadership | Team Advisoring
Jan. 2025In this period, I’m focusing on expanding my skills and exploring new perspectives, getting ready for the next step in my career. I see this as a great opportunity to learn, reflect, and refine my expertise in areas that truly excite me. What am I up to? βœ… Diving deeper into industry trends, staying updated on the latest in digital marketing, team leadership, and strategic operations. βœ… Sharpening my skills through training, networking, and hands-on learning. βœ… Exploring new ways to bring value to the next project, team, or company I’ll be working with.
Managing Director
Lhub AgencyManaging Director
Apr. 2024 - Dec. 2024Milano, Lombardia, ItaliaRedesigned and streamlined operational processes, significantly improving efficiency and team collaboration. β€’ Collaborated with the CEO and Head of Sales to revamp pricing strategies, positioning the agency to attract high-value clients. β€’ Directed business planning and stakeholder engagement, resulting in optimized costs and increased margins. β€’ Managed personnel integration strategies for a multidisciplinary team, enhancing overall team performance.
Chief Operating Officer
Underdogs GroupChief Operating Officer
Apr. 2024 - Dec. 2024Milano, Lombardia, Italia
Chief Operating Officer
Lhub AgencyChief Operating Officer
Oct. 2022 - Jul. 2024
Group Account Director
Linea ATC - All Things CommunicateGroup Account Director
Mar. 2022 - Oct. 2022Milano, Lombardia, ItaliaManaged account coordination and project delivery, ensuring deadlines were met and clients remained highly satisfied. Improved forecasting accuracy through refined budget control processes and established seamless communication channels across stakeholders.
Senior Account Manager
Hello,Senior Account Manager
Aug. 2021 - Mar. 2022MilanoManaged high-tier client accounts by delivering tailored campaigns and ensuring efficient execution through teamwork, fostering strong, lasting relationships. β€’ Key Client: Costa Crociere – Managed an account generating over €1.5 million in revenue, maintaining high client satisfaction.
Senior Client Manager
DOING.Senior Client Manager
May. 2019 - Aug. 2021Milan, Lombardy, ItalySupervising and managing two client managers, reporting directly to the Business Team Director. Building and maintaining strong, long-lasting client relationships. Partnering with clients in order to understand their goals and needs. Great attention to quality of delivery, forecasts, time tracking, GOP. Main focus: Communication & Digital Strategies for top brands in the consumer market. Key accounting and business development: Haribo Italia, Ritter Sport, Pandora Italia, Sergio Rossi, Henkel Group.
Senior Account & Lead Project Manager
SG Company S.p.A.Senior Account & Lead Project Manager
Jun. 2018 - Apr. 2019Milano, Lombardia, ItaliaSupervising and managing a team of four project managers – focus on technology/development, Inbound Marketing strategies, Social media & influencers, Live Events. Managing time tracking, overall budget, forecast. Member of the internal Board, together with the CEO and the Creative Director. Main Clients: Imperial Tobacco – brand MyBlu; Colussi Spa – brand Agnesi; Pandora Italy; Dainese Spa; Bravo Rauch; Citterio Spa. KEY PROJECT Myblu – Horeca, Retail, Pop Up, Guerrilla Projects Widespread events on the Italian Territory – market researches & product sale
Account Project Manager
CentoeventiAccount Project Manager
Nov. 2015 - Apr. 2019Milano, ItaliaDeveloped marketing and communication strategies with a special focus on innovation technology and digital tools (AR,VR, etc.), mainly for the B2C channel. Created PowerPoint presentations for top-level companies, such as Pandora, AB-Inbev Corona Extra, Enel, JTI. Developed websites, social media plans and mobile apps, in support of the communication of trade and marketing events. Supervised and coordinated the activity of more than 15 team members, suppliers included. Accounting and New Business skills: PR, follow up on clients, preparations of budgets and trade agreements. KEY EVENTS Corona Extra On Trade Winter/Summer tour 2016-2017 More than 300 activations on POCs around Italy (focus on the winter ski areas/ summer seaside locations) Pandora Launches of New Collections (Spring 2017 – Autumn 2017) Marketing events across Italy, France and Turkey with more than 200 stores simultaneously activated
Social Media & New Tech Specialist
Formaper - IULMSocial Media & New Tech Specialist
Mar. 2015 - Apr. 2019Milano, ItaliaContributed to several Masters (IULM University) and courses (Formaper - Chamber of Commerce) as a Marketing & Communications Specialist in digital strategies for Events.
Project Manager
SiComunicaWebProject Manager
Jul. 2012 - Nov. 2015Milano, ItaliaDeveloped communications strategies for small/medium companies: media plan, SEO/SEM, Facebook campaigns. Supervised the activity of 10 team members (developers, junior project managers, art directors, graphic designers, social media managers) in order to support integrated campaigns. Supported the sales team with a concrete approach on the projects. Implemented new procedures and project management tools. KEY PROJECT MANGANO – E-commerce and App iOS/Android UI/UX, Development, Marketing Campaigns, Communication Strategy - https://www.mangano.com/
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