MakingChief Operating Officer
Aug. 2020 - Mar. 2023Boise, Idaho, United StatesCo-founder and COO of Making Co, I've led operations and brand development, pioneering a space tailored for our dynamic community of makers, crafters, and artisans. The Making app embodies this passion, serving as a nexus for sharing ideas, fostering relationships, and delving into the intricate world of crafting. But it doesn't stop there. We're excitedly gearing up for the launch of our Marketplace, an exclusive hub for handmade goods, digital patterns, and a range of specialized services. Key Responsibilities: 🔹 Operations: Streamlining day-to-day processes, ensuring the company's efficient functioning, and achieving sustainable growth. 🔹 Engineering Management: Overseeing the technical direction of the platform, leading our engineering teams, and ensuring optimal software and product development. 🔹 Customer Success: Guaranteeing that every user's journey on our platform is seamless and enriching, while also addressing feedback to enhance user experience. 🔹 Marketing Strategy: Leading the charge in the brand and positioning for the Making Co as the go-to platform for makers everywhere. 🔹 Business Development: Led and executed a comprehensive partnership strategy, securing and managing brand partnerships for events and media, enhancing brand visibility in collaboration with the Head of Marketing, and maintaining strong partner relationships. To all creators seeking a unique blend of connection, inspiration, and resources: the Making app beckons. Now available on the App Store, it's not just an app; it's the dawn of a renewed making community, meticulously crafted by makers, for makers! ✨