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Personal Pitch
Senior Program Manager driving tech initiatives, innovation and efficiency through strategy, execution and optimization.
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Work Background
AmazonSenior Program Manager, Learning Design
Jan. 2024• Established collaborative relationships across various Amazon group companies and departments, fostering effective collaboration with EU and WW colleagues.
• Managed complex initiatives, delivering vital solutions, substantial enhancements, and streamlining processes.
• Championed innovation and continuous improvement, designing novel solutions to empower teams for success.
AmazonManager Program Management
May. 2022 - Jan. 2024Texas, United States• Managed a team in an ambiguous environment, defining metrics and goals to drive long-term strategy and cross-team collaboration.
• Led recruitment efforts to attract top talent and established structures for team success and skill growth.
• Established a culture of active listening, recognition, and work/life harmony, fostering employee growth and development.
AmazonSenior Program Manager, Program Delivery Strategy
Sep. 2021 - May. 2022Texas
Apple Leisure GroupSenior Manager, Commercial PMO
Jul. 2019 - May. 2022Addison, Texas• Provided directional leadership to PMO for project intake, processes, and management within the Smartsheet tool.
• Developed and maintained project schedules in Smartsheet to manage task dependencies, resource needs, milestones, and project status reporting.
• Integrated Smartsheet Control Center module and blueprint to optimize business processes for departments and deliver creative solutions to workflow challenges.
SMART Payment PlanInformation Technology Program Director
Nov. 2018 - Sep. 2019Dallas/Fort Worth Area• Led a team of developers in replacing a legacy ACH debiting and RPPS payment platform, including a commission module.
• Recruited key development leadership positions and implemented agile practices for efficient project delivery.
• Integrated new tools like Aha, JIRA, and Smartsheet to streamline work processes.
Apple Leisure GroupSenior Technology Project Manager - Product Owner
May. 2014 - Nov. 2018Addison, Texas• Led migration of legacy software system onto new platform post-merger, ensuring successful launch.
• Managed hotel connectivity project, collaborating with multiple software teams to deliver new functionality.
• Contributed to distribution technology platform migration projects for all ALG brands, ensuring project success.
Mary Kay Inc.US eBusiness & eSuite COE IT Project Manager
Feb. 2013 - May. 2014Addison, TX
One TechnologiesIT Project Manager
Sep. 2011 - Jun. 2012Dallas/Fort Worth Area
BenefitMallIT Project Manager
Aug. 2010 - Sep. 2011Dallas, TX
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