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Work Background
Senior Program Manager, Learning Design
AmazonSenior Program Manager, Learning Design
Jan. 2024• Established collaborative relationships across various Amazon group companies and departments, fostering effective collaboration with EU and WW colleagues. • Managed complex initiatives, delivering vital solutions, substantial enhancements, and streamlining processes. • Championed innovation and continuous improvement, designing novel solutions to empower teams for success.
Manager Program Management
AmazonManager Program Management
May. 2022 - Jan. 2024Texas, United States• Managed a team in an ambiguous environment, defining metrics and goals to drive long-term strategy and cross-team collaboration. • Led recruitment efforts to attract top talent and established structures for team success and skill growth. • Established a culture of active listening, recognition, and work/life harmony, fostering employee growth and development.
Senior Program Manager, Program Delivery Strategy
AmazonSenior Program Manager, Program Delivery Strategy
Sep. 2021 - May. 2022Texas
Senior Manager, Commercial PMO
Apple Leisure GroupSenior Manager, Commercial PMO
Jul. 2019 - May. 2022Addison, Texas• Provided directional leadership to PMO for project intake, processes, and management within the Smartsheet tool. • Developed and maintained project schedules in Smartsheet to manage task dependencies, resource needs, milestones, and project status reporting. • Integrated Smartsheet Control Center module and blueprint to optimize business processes for departments and deliver creative solutions to workflow challenges.
Information Technology Program Director
SMART Payment PlanInformation Technology Program Director
Nov. 2018 - Sep. 2019Dallas/Fort Worth Area• Led a team of developers in replacing a legacy ACH debiting and RPPS payment platform, including a commission module. • Recruited key development leadership positions and implemented agile practices for efficient project delivery. • Integrated new tools like Aha, JIRA, and Smartsheet to streamline work processes.
Senior Technology Project Manager - Product Owner
Apple Leisure GroupSenior Technology Project Manager - Product Owner
May. 2014 - Nov. 2018Addison, Texas• Led migration of legacy software system onto new platform post-merger, ensuring successful launch. • Managed hotel connectivity project, collaborating with multiple software teams to deliver new functionality. • Contributed to distribution technology platform migration projects for all ALG brands, ensuring project success.
US eBusiness & eSuite COE IT Project Manager
Mary Kay Inc.US eBusiness & eSuite COE IT Project Manager
Feb. 2013 - May. 2014Addison, TX
IT Project Manager
One TechnologiesIT Project Manager
Sep. 2011 - Jun. 2012Dallas/Fort Worth Area
IT Project Manager
BenefitMallIT Project Manager
Aug. 2010 - Sep. 2011Dallas, TX

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Senior Program Manager driving tech initiatives, innovation and efficiency through strategy, execution and optimization.
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