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Work Background
impact.comTalent Development Manager
Jul. 2024 - Jan. 2025South AfricaResponsible for designing, implementing, and overseeing comprehensive career development and performance management programs to help employees acquire new competencies, excel in their current roles, and prepare for future career ambitions.
impact.comHead of People Development
Aug. 2023 - Jul. 2024Interim position heading up a small team responsible for corporate onboarding, performance management, career pathing, and continuous learning initiatives.
impact.comManager, People Development
May. 2021 - Aug. 2023Cape Town, Western Cape, South AfricaLead team responsible for global employee onboarding initiatives, corporate compliance, e-learning, management training and associated data.
ImpactRevenue Enablement Specialist
Feb. 2020 - May. 2021Cape Town Area, South AfricaDeveloped tailored onboarding and learning programs for impact.com's global customer facing team.
ImpactRevenue Enablement Generalist
Oct. 2019 - Feb. 2020Developed tailored onboarding and learning programs for impact.com's global customer facing team.
ImpactLearning and Enablement Generalist
Feb. 2019 - Oct. 2019Responsible for the development and management of global learning programs, including: employee onboarding, LMS management, compliance programs and leadership development.
University of Cape TownInstructional Designer
Dec. 2018 - Jan. 2019Cape Town Area, South AfricaAssisted in the development of the online course Public Sector Structures and Functions for the Faculty of Commerce.
RCAInstructional Designer & Facilitator
Feb. 2018 - Dec. 2018Cape Town Area, South AfricaUtilized the Addie Model, in conjunction with Bloom's Taxonomy to conceptualize and develop high quality, pedagogically-sound E-Learning and live training materials for the hospitality and retail industries. Planned, developed and delivered bespoke online induction programmes and learning platforms for clients. Assisted partnering organisations develop a service-driven culture through the development and facilitation of online and live leadership and staff training sessions. Oversaw E-Learning projects from initiation to completion while conceptualizing, designing and developing blended learning materials for use in both live training and online training environments. Managed and curated a library of E-Learning materials, such as video content, graphics, presentations, and training reports, using Google Drive. Planned, scripted, filmed and edited micro-learning videos for use in live and online training. Managed Learning Management System Thinkific, enrolling, onboarding and supporting participants throughout their learning journey. Maintained relationships with key stakeholders by conducting needs analysis’, developing progress reports, and maintaining open lines of communication.
GetSmarterLearning Designer
Jan. 2017 - Feb. 2018Cape Town Area, South AfricaWorked with subject matter experts and University contacts to design the curriculum for online courses, while conceptualizing, researching, writing and developing course content and activities. Assisted in the rehaul of the UCT Project Managment Short Course
Designed and developed the MIT Sloan short course entitled, Business Process Design for Strategic Management
Designed and developed the USB-Ed short course entitled, Women in Leadership.
University of Cape TownInformation Services Librarian, Science & Engineering
Jan. 2015 - Jun. 2015Cape Town Area, South AfricaUndertook a secondment position as Information Services Librarian. During this period I was responsible for: Providing specialised reference support to both undergraduate and postgraduate students, as well as academics in the Science and Engineering faculties. Delivering specialised library instruction to students in particular subject areas. Identifying and ordering suitable resources for UCT’s collections and ensuring the relevance of the collection by liaising with academics in areas of subject responsibility. Promoting awareness of, and access to, library materials and services. Developing websites and subject portals in the areas of responsibility, linking external sources of research information to UCT Libraries users.
University of Cape TownSenior Library Assistant
Mar. 2011 - Jan. 2017University of Cape Town Assisted the Branch Librarian of Hiddingh Hall Library in providing an array of information services to library users, including general and subject-specific services.
International Library of African Music (ILAM) - Rhodes UniversityLibrary Assistant
Jan. 2010 - Jan. 2011Grahamstown Area, South AfricaResearched and captured data relating to digitised music using the digital library software, Greenstone. Compiled and produced selections of the ILAM music collection for sale to the public. Scanned and filed archived documents. Assisted the director of ILAM with ad-hoc tasks as needed, such as event coordination and marketing.
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