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Work Background
Intermountain HealthcareSenior Administrative Coordinator
Aug. 2022Salt Lake City, Utah, United States
Intermountain HealthcareOperations Supervisor
Oct. 2021 - Aug. 2022
Intermountain HealthcareOffice Manager
Mar. 2019 - Oct. 2021Primary Children's Hospital, Salt Lake City, UTResponsible for managing all office needs for both medical staff and non-clinical department staff.
Process invoices and reconcile finances. Monitor licensing and credentialing for medical staff. Respond
to all incoming request for overreads of imaging studies. Manage all requests for reports, CD copies of
images, and electronic sharing of imaging studies. Continuously monitor a personally developed improvement plan for ordering outside referrals, reducing processing time from 7-10 days to 1-2 days. Collect and distribute all mail for department. Attend meetings, transcribe meeting notes from verbatim recordings. Plan recruiting visits. Assist in onboarding new physicians. Plan events for department. Manage maintenance requests for department. Order and maintain all office supplies.
Intermountain HealthcareCQI Education Coordinator
Mar. 2018 - Mar. 2019Salt Lake City, UtahPlan continuous improvement training for medical professionals. Plan support staff according to needs of department programs. Help organize marketing campaigns including social media, online, and print platforms. Facilitate instruction through proper set-up of learning environment for effective teaching and learning. Arrange travel for presenters, process travel reimbursements and honorarium payments. Plan catering menus according to the needs of participants.
BDProduction Training Specialist
May. 2017 - Mar. 2018Greater Salt Lake City AreaDeveloped curricula in order to facilitate training to meet audit-mandatory regulations for associates on manufacturing lines. Developed a Train the Trainer course to provide equipment specialists and supervisors with insight into training best-practices, newly designed training certification procedures, and the soft skills required to be an effective trainer and team-builder. Coordinate onboarding for new associates. Conduct new-hire department orientations to introduce new associates to the organization and teach how to navigate the online LMS. Lead training for supervisors to enhance their understanding of the LMS, how to ensure employees are getting the training needed, and how to certify the training is valid. Designed reports to identify upcoming required trainings, overdue trainings, and also identify associates whose training assignments should be re-evaluated. Work closely with continuous improvement leader, operations and plant management, and floor supervisors to ensure training team is meeting goals and running an effective program. Continuous work on streamlining the online LMS for ease of access and use by production associates.
VariousTeacher
Dec. 2010 - Mar. 2017Designed curriculum in accordance to student need. Delivered instruction using best practices and proven pedagogical techniques to ensure highest quality education and retention. Planned and managed learning systems to meet the needs of stakeholders. Elicited community support through face-to-face contact as well as various media to secure funds and encourage involvement from those outside the school. Tracked needs of students and adjusted instruction accordingly. Met needs of learners using remediation or extended learning practices. Designed intervention strategies. Established and managed budgets for various events. Designed professional development tools and seminars to encourage fellow teachers to utilize new methodologies based on analyses of various practices. Served on various advisory committees and social organizations to help the school with both educational achievement and team building among faculty. Served as an advisor to student government, developing leadership skills in young adults.
Assail, Inc.Human Resources Manager
Jun. 2001 - Nov. 2004Kansas City, Missouri AreaUsed various methods to recruit, interview, and hire new employees for a 200 station call center. Completed all new hire onboarding paperwork and training. Managed payroll including hourly, salary, and bonuses for all call center reps and managers. Maintained all documentation for employees including federal and state required documents, employee discipline referrals, worker’s compensation claims, and attendance records. Managed all office personnel. Managed and enforced compliance for state employment administration as well as federal EEOC requirements. Represented corporation during EEOC and unemployment hearings with a 100% success rate. Directly supported CEO of organization as well as General Managers at two sites..
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