Northwestern Memorial HospitalClinical Analyst
May. 2005 - May. 2008Chicago, Illinois, United StatesPromoted following completion of MS Degree to lead clinical workflow analysis, EHR system implementation, and user training at an academic medical center in downtown Chicago with physicians, surgeons, and caregivers representing nearly every medical specialty. • Served as liaison between clinical nurses and IT staff to perform a workflow needs analysis, and design, build, and implement an EHR system with 200+ order sets, manage the security rules, and build the nursing and allied health clinical documentation.
• Provided leadership, direction, and motivation to two Application Analyst Is to ensure exceptional performance.
• Assisted with the build and testing of the EHR for a new hospital, and managed the reallocation and realignment of service beds, locations, charges, and rules for the relocation of the top two floors of the Feinberg Pavilion to the new hospital.
• Managed regression testing and integration testing for any upgrades or new releases for Cerner Millennium (Oracle Health).
• Partnered with clinicians on the design, build, optimization, and maintenance of modules in the Cerner Millennium Suite database including Order Sets, Order Catalog, Security, Rules, Nursing, and Allied Health Documentation.
• Analyzed clinical data to generate reports and insights to support clinical decision making and improve patient outcomes.
• Coordinated and provided end-user EHR application training to clinical staff and created training documentation.
• Served as lead analyst for establishing and maintaining end-user security component tools.
• Worked closely with hospital operations to support Prentice Women’s Hospital and the reorganization of hospital service lines.
• Monitored/optimized EHR system performance; identified and resolved issues to ensure smooth operation and user satisfaction.