Requests
5
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Decorilla Interior DesignCustomer Relations Assistant Manager
Dec. 2020 - Dec. 2024New York, United States• Managed elite customer care via email and phone, resolving conflicts and processing orders efficiently.
• Led a team of 7 in customer service, creating daily coverage schedules and conducting weekly coaching meetings.
• Implemented KPI reporting and monitored customer satisfaction surveys for process improvement.
Goldberg & Loren Personal InjuryLegal Assistant Paralegal
Oct. 2018 - Oct. 2019California, United StatesParalegal Assistant for Worker's Compensation litigation in CA, United States.
Certified Languages InternationalMedical Interpreter
Mar. 2017 - Mar. 2018HondurasContractor at Knoah Solutions for Certified Languages International as a Medical Interpreter.
Delta Air LinesTicketing Agent
Jul. 2014 - Oct. 2018Tegucigalpa, Francisco Morazán, Honduras*Customer Service Agent - Passenger check in at main
ticket counter, baggage and ramp processes, boarding and assisting
passengers at gates for 2 daily flights. Post-operational backoffice
duties.
*CTO Agent - Creating flight reservations, issuing/reissuing tickets; billing;
performing administrative and front desk tasks such as daily sales
report and bank deposit paperwork. Elite customer care.
Intch is a Professional Networking App for the Future of WorkSee more people like Giselle A. on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
559792 people
22
Freelancer
15
Sales Agent @ Diamonds International
16
Arquitecto-Diseñadora gráfica y modeladora 3D @ Independiente (freelance)
172986 people
15
Help Desk Specialist @ Huntington Ingalls Industries, Inc.
15
Training Manager
26
Online Business Manager & Founder @ Virtual 24/7