KPMG UKInstructional Designer/Training Developer
Feb. 2017 - Sep. 2019London, United KingdomMultidimensional, hands-on role working as part of the Change & Communications Management team, implementing Microsoft Dynamics CRM and Coupa UK wide system migration programme, as well as designing learning solutions for Financial, Risk and Audit capability groups. Change Management
Collaboration with the change team to review and analyse change impact assessments; Perform skill gaps analysis; UAT/UX workshops. Training Development & Delivery
Gather, document and sort existing information and knowledge in collaboration with Subject Matter Experts, stakeholders, managers and senior-level leaders; mapping requirements, storyboarding ideas, instructional and technical writing and documentation; performing Training Needs Analysis, developing course and training curriculum. Implementation: Design high-level visual design concepts (templates, interfaces, navigation, interactions, user journeys). Produce instructionally sound materials in various formats (visualizations, video, storytelling). Develop highly engaging learning assets, self-paced assignments, assessments, job aids, multimedia visual aids, reference materials, etc. to support learning at scale. (Storyline, Captivate, iSpring, VideoScribe) Delivery: Deploy, administer and manage learning assets across LMS and intranet portals (SuccessFactors, SharePoint). Communication Design
Ensure training delivery objectives are in sync with planned communication campaigns; Assist with content and graphics creation; Collaboration with the comms team and progress tracking of communications being rolled out across the project cycle.