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Work Background
Progress Residential LPRegional HR Business Partner
Mar. 2023Atlanta Metropolitan Area
FullscriptTalent & Culture Business Partner
Jul. 2022 - Mar. 2023Remote -AZ
ChewyHuman Resources Business Partner
Aug. 2021 - Jul. 2022Phoenix, Arizona, United States
AmazonSr. HR Generalist
May. 2020 - Aug. 2021
Atrium HospitalityDirector of Human Resources
Mar. 2016 - Mar. 2020Change Champion for start-up company who improved associate morale and engagement by listening to the associates, taking immediate action to remove barriers, implemented associate recognition programs, and launched the 1st Voice of Associate (VOA) campaign since becoming a company. In year 2 of this campaign, my team and I increased associate participation by 40% enabling operations to understand root causes negatively impacting associate productivity, develop action plans and make immediate changes. Developed Emotional Intelligence Curriculum for Executive Committee and Operation Leaders providing tools to build a positive collaborative and cohesive work environment. Collaborated with senior operation leaders to design change management approaches for new payroll systems, brand change and hotel renovation. Created the slogan for company’s Universal Customer Service Standards campaign and successfully launched and managed local campaign; leading by becoming the example (I still say “my pleasure” instead of “you’re welcome”).
Campus CrestHR Coordinator
Jan. 2015 - Mar. 2016Charlotte• Conduct thorough and objective investigations in a professional manner, compliant with all relevant local, state and federal laws, and ensure that all parties involved are treated with dignity and respect. • Responsible for handling highly confidential employee relations issues, facilitate disciplinary meetings and providing consultative advice including performance management. • Build relationships with management and employees. Lead employees through effective hiring, orientating, training, mentoring and coaching. • Provide support for staffing and turnover reduction initiatives by ensuring effective productivity of employment programs and systems such as applicant tracking system, onboarding system and communications with a third party staffing agency. • Manage ethics training database, and launch code of ethics course to new employees to ensure SOX compliance. • Managed the implementation for two new systems for process improvement. • Responsible for third-party vendor, contract negotiation and management. • Provide training for new property managers and sales managers to ensure compliance on federally regulated processes (DOT for shuttle drivers, I9s and other applicable federal laws and regulations). • Conduct new hire orientations and benefits meetings. • Update and maintain HR Reports and submit annual EEO-1 report. • Maintain confidentiality, integrity, and ethical standards.
Carolina PanthersHuman Resources Generalist
Oct. 2007 - Nov. 2014Charlotte• Supervised the HR interns; provided direction, training, mentorship and leadership. • Assisted with the development and implementation of HR related policies and procedures. Responsible for ensuring effective communication of these policies to the organization. • Further developed and managed the Panthers internship program. • Ensured that Department of Labor, Wage and Hour, Equal Opportunity Commission and all other government agency requirements were followed. • Created Total Compensation Statements and maintained annually for all full time employees. • Planned, organized and coordinated all HR events and programs to drive employee engagement and culture. • Assisted with Strategic Human Resources Planning. • Administered all benefits: medical, dental, vision, 401(k) including 401(k) loan program, pension, vacation, life insurance, relocation COBRA and FMLA etc. • Managed worker’s compensation program and safety initiatives. Drove return to work programs and ensured compliance with A.D.A. accommodations and requirements. • Responsible for recruitment, interviewing, selection and onboarding of employees. • Created and maintained all HR reports: Census, Turnover, Org Chart, Demographics, New Hire/Term, etc.
New England PatriotsOffice Administrator
Jun. 2006 - Aug. 2007Foxborough• Managed a staff of four receptionists within the Human Resource department to ensure maximum efficiency and phone coverage. • Provided administrative support to 75+ individuals daily within the organization ranking from Ownership, Vice Presidents, Coaching, Scouting, Stadium Operations, Media Relations, Community Relations Marketing, Food & Beverage, Legal, Special Events, Ticket Office, Pro Shop, E-Commerce, and Finance departments. • Managed a yearly budget of $150,000. Coordinated budget planning and monitoring of actual expenses. Managed credit card account. • Served as liaison between organization and vendors to coordinate product servicing in a timely manner. • Created an Office Manager Training Manual to support the efforts of the Human Resources Department, in training future Office Managers and updated employee handbook. • Developed a database to accurately manage invoice information.
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