Vivo GamingSenior Technical Support Engineer
Sep. 2022Costa RicaI am responsible for designing, building, and maintaining robust API integrations that connect various software systems, ensuring seamless communication and functionality across platforms. I leverage my expertise in online gaming, including thorough game testing, RNGs, slot systems, round reviews, and sportsbook operations, to optimize game performance and player experience. In addition, I am experienced in designing, maintaining, and troubleshooting video streaming systems, ensuring high-quality, uninterrupted gameplay. I ensure compliance with industry regulations such as EDD, KYC, and AML, mitigating potential risks and maintaining secure operations. My role involves utilizing strong analytical skills to identify and resolve fraudulent activities, as well as understanding and managing payment processing cycles within the online gaming ecosystem to support seamless transactions.