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Work Background
HealthCare Alliance GroupAdministrative Assistant
Jan. 2019 - Oct. 2024United States • Supported Executive Vice President, Strategy and Business Development, and project management team to ensure pull through of all critical processes and deliverables.
• Calendar management: managed multiple calendars using effective scheduling, time management and organizational skills.
• Managed correspondence, emails, and phone calls in a professional manner.
• Management reporting: developed and distributed weekly senior management reports.
• Created the initial job ID number for all projects.
• Tracked and communicated all Statements of Work (SOW) to appropriate teams.
• Payment processing: verified and archived medical writing invoices. Submitted invoices to Finance for payment.
• Honoraria payments: created check requests in AQUA for payments to healthcare professionals.
• Expenses: reviewed for accuracy and submitted expense reimbursement forms and receipts for payment.
• Venue research- meetings: management of site contracts (CVENT) and meeting spreadsheet.
• Organized and implemented company initiatives/events.
• Created and tracked all purchase orders for approved projects.
• Prepared letters for honoraria and expense reimbursement payments.
• Monitored and drove consistency across the project teams with respect to process adherence and correctness.
• Worked closely with the Finance department to discuss processes and to improve productivity.
• Managed multiple competing priorities within a determined timeline.
• New hire training and orientation for team members on administrative functions.
• Created a new hire administrative processes and procedures training guide, using PowerPoint
First service residentialAssistant Property Manager
Sep. 2015 - Jun. 2018United States, Mount LaurelAssisted the assigned Community Manager(s) in administering and enforcing all governing documents, assisted the Manager as a liaison to the residents of the Association and the Board of Directors.
• Delivered excellent customer service and maintained communication with associates, homeowners, and the Board.
• Delivered clear, professional, and effective communication both verbally and in writing to Community Managers, associates, homeowners, vendors, and the Board.
• Administrative support included preparing letters and community meeting documents.
• Updated community websites: posted monthly financials, special notices, and meeting minutes.
• Prepared homeowner violations and architectural control applications.
• Managed the preparation and closure of work orders.
• Invoice processing: processed and scanned all vendor invoices to the corporate office.
• Provided coverage for Community Manager at 55+ active adult community. Responsible for community maintenance - landscaping contract and general maintenance.
• Trained and assisted new employees with company policies and procedures.
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