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Work Background
Edge Construction SupplyNetwork Administrator
Apr. 2018 - Apr. 2024Spokane, Washington, United StatesDuring this tenure, I led IT infrastructure development, installation, and maintenance efforts, ensuring new technologies and software were seamlessly integrated to enhance operational performance. I was responsible for driving app development initiatives and conducting training sessions to empower employees with the skills needed for efficient system utilization. I also managed the procurement of IT infrastructure, software, and hardware, aligning investments with business goals to boost productivity. A significant part of my role involved delivering targeted systems training to improve overall efficiency and contribute to company growth. Selected achievements: ✅ Enhanced organizational efficiency by providing dedicated tech support to 120 employees across nine branches in five states, expertly managing multiple projects remotely. ✅ Elevated system performance through proactive monitoring and troubleshooting, tailoring solutions to meet dynamic business requirements. ✅ Implemented technology upgrades and introduced advanced software, streamlining workflows and enhancing operational effectiveness. #ITManagement #TechInnovation #SystemOptimization #LeadershipInTech
#TechnologyIntegration
49 Degrees North Mountain ResortVP of Finance and Technology
Sep. 2001 - Apr. 2018Chewelah, Washington, United StatesDuring this tenure, I optimized financial operations by managing accounts payable, accounts receivable, payroll, taxes, reconciliations, and insurance, ensuring accuracy and timeliness across all functions. I spearheaded long-term financial and operational planning, focusing on enhancing service delivery and driving technology advancements to support business expansion. Additionally, I streamlined sales and customer service programs by refining network infrastructure, user systems, and POS systems, elevating efficiency and customer satisfaction. Selected achievements: ✅ Enhanced sales and finance processes by adopting new technologies and implementing process improvements, boosting productivity and results. ✅ Directed purchasing, inventory oversight, and marketing initiatives driving revenue growth and increasing market visibility. ✅ Upgraded the company’s network systems and delivered tailored user training, strengthening competitive capabilities in a challenging market. #FinancialLeadership #OperationalExcellence #TechOptimization
#CustomerSatisfaction
Eastern Washington UniversityOutdoor Program Director
Jul. 1999 - Sep. 2001Developed and implemented risk management plans and instructor procedures. Administered a comprehensive student leadership program. Supervised and lead field operations for a wide range of high adventure sports. Served as Adjunct Professor for Physical Education, Health and Recreation Dept. Facilitated a team-building program for campus and off campus groups
Mountain Gear, IncMail Order Sales Rep. and Equipment Repair
Jan. 1994 - Dec. 1996
REICustomer Service and Equipment Repair
Aug. 1988 - Aug. 1993Worked in Spokane, WA and Denver, CO Stores
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