Andrea Sears

Head of Client Experience and Continuity @Sports Management Software Startup

Instructional and Curriculum DesignElementary School SubjectsAdministrationVoice OverProofreaderCopywritingOffice AssistantPersonal AssistantAdministrative AssistantMBAAuthorAthleteCoachEntertainmentConsultingEngineerProduct ManagerTech SupportPostGraduateAccount ManagerTutorCustomer Success ManagerChief Customer Officer (CCO)Client Relations SpecialistCustomer Care SpecialistCustomer Retention SpecialistTraining&Development Specialist🎓 StudentInfluencerProfessor📝 Influencer or BloggerSales & BizDevHRCustomer ServiceEducation🏐 SportsAssistantData Entry

⸻ Andrea Sears is the Head of Client Experience and Continuity at a leading sports management software startup, bringing over six years of expertise in optimizing client engagement, sales and operational consistency. With more than two decades of experience in education, project development, leadership, and content creation, Andrea blends strategic thinking with a deep understanding of user experience. She holds a Master’s in Administration, along with a Master’s degree in Instructional and Technology Design from East Carolina University. Outside the office, Andrea is a certified yoga instructor, published author and a dedicated advocate for community service.

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Work Background

Account and Customer Experience Executive

PlaybypointAccount and Customer Experience Executive

Jun. 2024Miami, Florida, United States

Direct Field Sales Representative

PearsonDirect Field Sales Representative

May. 2022 - Jun. 2024North Carolina, United States

Site Assistant

AventWest Children's MentoringSite Assistant

Sep. 2019 - Aug. 2021Raleigh, North Carolina, United States

Yoga Instructor

Self-EmployedYoga Instructor

Jan. 2017 - Apr. 2022Raleigh-Durham, North Carolina Area

Teacher

Wake County Public School SystemTeacher

May. 2015 - Apr. 2022Raleigh-Durham, North Carolina Area

Teacher

HORRY COUNTY SCHOOLSTeacher

Jan. 2015 - May. 2015Myrtle Beach, South Carolina, United States

Teacher

PITT COUNTY SCHOOLSTeacher

Aug. 2003 - Dec. 2014Greenville, North Carolina, United States

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