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Work Background
NTT DATA, Inc.VP Delivery and Operations - Cloud Services Division
Jul. 2022London Area, United KingdomI am accountable for the delivery of all Datacenter, Infrastructure and software licencing in Cloud Services Division. This is provided as a Globally consistent service across numerous NTT and 3rd party Datacentre's, and underpins our excellent managed services. The team consists of 5 departments, with resources located globally:
- Infrastructure Project Delivery - Software Asset management
- Datacentre Operations
- Strategic Operations
- Cloud Engineering Within my remit is to optimise the operating profit of our services, through process optimisation and transformative programs. Over the last years, this has resulted many million $ of savings to NTT, (>$10 Million in FY23 alone) Global deployment and lifecycle management of Private cloud platforms is one of our primary functions. In total we have delivered $200M of services to customers since inception, across 1000+ racks located in US, EMEA and APAC. Increasingly I have been supporting the Leadership team to help drive strategy of the wider business, including financial modelling and operational planning.
Global NTT VP Global Delivery & Operations - Global Private Cloud at Global NTT
Jul. 2019 - Jul. 2022London, United KingdomNow part of a leading global technology services provider that brings together the capabilities of 28 companies, including NTT Communications, Dimension Data, and NTT Security into one US $11 billion business.
NTT CommunicationsSenior Director of Global Delivery & Operations - Global Private Cloud
Nov. 2016 - Jul. 2019London, United KingdomSupporting NTT Communications vision of providing globally Seamless services, I have been tasked with developing and implementing the teams, tools and processes necessary to deliver market leading private cloud services. The objective is to ensure that customers in any region of the world can be provided with a standardized set of cloud services, priced, delivered and operated consistently.
NTT CommunicationsEU Engagement Director
Jan. 2009 - Nov. 2016London, United KingdomI lead the Solution Delivery function for NTT Europe's Cloud and Managed Services division. We are accountable for all aspects of the project delivery lifecycle, starting with scoping and consulting in the pre-sales phase right through to support handover. The team consists of 70 staff in our UK, German, French and Spanish offices. Predominantly the team is made up of Solution/Technical Architect and Project Managers with extensive experience in delivering cloud based solutions. Since joining NTTE I have supported our evolution from a pure play hosting and network provider, to a notable player within the ICT transformation space. What we build is still predominantly cloud and managed services, but what we do is much more aligned with the transition and transformation of business services My guiding principle is to ensure the team are delivering value to our customers through innovative platforms and the effective management of risk during transition. What helps me to achieve this is having a good handle on the technology stack and also extensive experience in scoping and sponsoring professional services engagements. Below are a small sample of the projects in 2014/15:
- Deployment and support of the 3rd largest payroll system in the world that pays 1.6 Million people
- Deployment of large scale colocation for major institutions
- Deployment and support of online insurance platforms for major UK Insurer
- Deployment and automation/orchestration of a hybrid cloud globally that enables a major car manufacturer to automate 600,000 vehicles
- PCI compliant hosting solutions
- Program management of extensive WAN and cloud platform for Honda
- Take on remote monitoring and support of 1000's of devices for a global financial institution
- Migration and consolidation of 1000's of Physical and Virtual servers across EU into a single Enterprise Cloud
NTT CommunicationsEngagement Manager
Nov. 2006 - Nov. 2009Director of an Engagement department, consisting of numerous technical architects and project managers.
The focus is on the development of value added consultancy services within the hosting market. Increasingly we are working with large multinationals to transition existing IT platforms into cloud services.
Globix LtdSenior Solutions Architect
Jan. 2001 - Oct. 2006London, United KingdomIt was in this role that I developed my full potential as a Solution Architect, covering both a broad range of technologies and in depth customer engagement. Over this period of 5 years we saw a lot of maturity coming into the Internet Architecture practice, due to the .com crash greatly increasing the competition in the marketplace. By the time I left, my position was lead consultant and head of professional services (team of 4). The reason I left was the buyout by Telecity Group which meant the focus shifted away from hosting to Colocation.
ComputacenterSolutions Architect
Jan. 1999 - Dec. 2001London, United KingdomWorking initially on Solaris projects, the most interesting being a SUN E10k running a banking website that required performance tuning. I Then quickly transitioned into the i-group (CC internet division) where I worked on many varied hosting projects such as Sainsbury's Homebase and QXL.com. This was the very early days of Internet hosting in the UK, quite exciting and plenty of lessons learned.
Company-iSenior Associate
Jan. 1995 - Dec. 2001London, United KingdomThis was a very varied role working for a consultantcy in the City of London. I had many engagements ranging from a couple of days to 12 months. The longest engagements were working for JP Morgan and Deutche Bank, the first was heading up Solaris deployment and the Second as a senior UNIX consultant. Other engagements included providing managment consulting, creating server build systems for banks, Security platforms, auditing services and Year 2000 testing.
Nuclear ElectricSystems Adminstrator
Jan. 1992 - Dec. 1995KentStarted my IT career in this role, transitioning out of Systems engineering and into the IT Helpdesk for a few months to cut my teeth. Quite quickly I became an expert in the Solaris servers used to monitor both the reactor and chemical plant. This lead on to developing a graphical user interface used by the control room to optimise reactor core temperature and subsequently lots of other parts of the plant.
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