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Work Background
1WorldSyncOperations Lead | Business Analyst
Mar. 2023- Played a key role in developing and implementing operational policies post-acquisition, ensuring smooth integration of Webata’s systems with legacy 1WorldSync platforms to drive efficiency and client satisfaction. - Managed and fostered collaboration among cross-functional teams during the transition, aligning operational practices and establishing new processes that leveraged both companies' strengths. - Supported the evolution of the SaaS tool within 1WorldSync, using data analytics to inform strategic decisions on feature enhancements, improving SEO and PDP optimization for global clients. - Continued overseeing SOP updates and process improvements, driving operational efficiency and supporting new business frameworks. - Led cross-departmental collaboration to ensure alignment across global teams, facilitating smooth operations and business expansion. - Managed stakeholder relationships, ensuring operational success through data-driven decision-making and a focus on continuous growth and client satisfaction.
WebataHead Of Operations
Mar. 2019 - Mar. 2023Rogers, Arkansas, United States- Joined the founding team of a SaaS startup, developing and implementing operational policies and SOPs to drive efficiency and improve client satisfaction. - Sourced and implemented tools to include AirTable for user, item, and customer data management, and designed a custom-built client approval portal with API integration via Stacker.app, streamlining client-facing processes. - Sourced and implemented use of Asana, Slack and Zapier to manage team priorities, deliverables and projects.
- Played a strategic role in product development through data analytics to inform decisions on SEO optimization and PDP enhancement, improving eCommerce performance. - Managed budgets, resources, and vendor negotiations, ensuring operations remained within financial constraints and aligned with business goals. - Represented the startup in external meetings with key vendors and clients, strengthening partnerships and driving business growth.
R&S Ventures, LLCPresident
Jun. 2008 - Mar. 2023•. Represent New Suppliers selling to Wal-Mart - leading with best practices for new item setup, supplier agreement terms, item creation, logistics as well as regular reporting recommendations.
• Develop and analyze reporting to help identify opportunities and grow business for client’s Wal-Mart sales. Consult on better ways to utilize syndicated data for increased distribution.
• Consult with local supplier teams to help identify areas of opportunity within the Analytics/Category Advisor Functions. Results proven to increase overall sales and profitability as well as efficiencies for redundant work processes.
8th & WaltonTraining Facilitator
Jan. 2008 - May. 2016. Facilitate Retail Link training in both group and one-on-one settings. Develop client specific curriculum for local and international one-on-one training. Create and Update new content.
The Walt Disney CompanyManager Retail Analytics
Jan. 2007 - Jan. 2008Lead the analysis of total retail sales at Wal-Mart US to identify opportunities to grow Disney Consumer Products Business. Developed strategic direction for Retail Analyst role within the Wal-Mart team. Managed 3 analysts while continuously working to develop more effective and efficient reporting practices and methods, as well as more user-friendly reporting. Responsible for employee retention and development for my department. Charged with responsibilities for instruction and guidance of employees to share best practices. Point person for team needs and questions regarding internal software systems. Responsible for identifying key opportunities by Line of Business. Supported a team of 15 Sales and Marketing individuals with ongoing analysis, insights and business breakdowns.
Maxell Corporation of AmericaCategory Advisor
Jan. 2003 - Jan. 2007Charged with entire realm of Category Analysis and direction for Blank Media. Influenced decisions on competitive item deletions, new distribution for Maxell, improved mix, and increased holding power and improved shelf position. Provided category orientation to new buyers. Educated them on category trends, pricing strategies, pack and brand strategies that have impacted modular sales. Provided continuity for the category. Responsible for drawing/updating all Modulars for Blank Media. Utilize category expertise to assist buyer in doing Modular Cut-downs and making addition/deletion decisions. Assist buyer in overall pricing strategy for the category.
Nestlé Purina North AmericaBusiness Development Manager
Jan. 2001 - Jan. 2003Charged with entire realm of sales analysis as well as responsibility for Category Management for Wet Cat Food and Cat Snacks. Provided analytical insight and analysis to achieve efficient sku assortment and merchandising for four categories. Responsible for working with all new Business Analysts on standard reporting as well as adhoc analysis, identifying best practices for looking at trends, lifts, etc. Provide insight to BA’s on best methods to use IRI/CAN, Retail Link, Market Basket Analysis, internal systems, MS Office, ProSpace, etc. Influenced decisions on competitive item deletions, new distribution for NPPC, improved mix, and increased holding power and improved shelf position
BayerCustomer Sales Analyst
Jan. 1997 - Jan. 2001Charged with entire realm of sales analysis and management of overall trade budget of $8.6 million
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