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Work Background
Colorado Department of Public Health and EnvironmentSoftware Implementation Stakeholder Engagement Specialist
Jul. 2023Denver, Colorado, United StatesJob Classifcation: Health Professional III Marketing: - Spearheaded the development of a comprehensive website for front-end users of a new software system, centralizing training materials, workflow documents, and FAQs. This website has since been adopted by multiple states and is receiving commendation for its user-centric design and effectiveness. Relationship Skills: - Demonstrated commitment to enhancing user experiences and streamlining processes through attention to detail and collaborative approaches internally and with stakeholders. Writing and Communication: - Stakeholder engagement through workgroups, agency meetings, and targeted email campaigns, fostering strong relationships and ensuring clear communication.
OutlierAI Training Generalist
Jul. 2023Prompt Development and Optimization: Designed and refined written and vocal prompts to enhance AI understanding, reasoning, and creative problem-solving capabilities. Evaluation and Feedback: Assessed AI outputs for accuracy, coherence, and human-likeness; rated responses based on predefined criteria and provided constructive feedback to improve system performance. Testing and Training: Conducted structured testing of AI models across diverse scenarios; provided high-quality labeled data to train AI systems and validated outputs for supervised and reinforcement learning. Collaboration and Documentation: Partnered with cross-functional teams to share insights and findings; documented evaluations, training procedures, and recommendations for process optimization. Research and Innovation: Explored advancements in AI training methodologies and implemented innovative approaches to improve AI accuracy and user experience. Key Achievements: Enhanced AI performance through the development of high-quality prompts and targeted feedback. Identified and resolved systemic issues in AI reasoning and generation capabilities, leading to measurable improvements in model outputs. Contributed to ethical and human-like AI behavior by focusing on responsible training and evaluation practices.
Colorado Department of Public Health and EnvironmentPandemic Response Assistant Program Manager
May. 2022 - Aug. 2023Job Classifcation: Health Professional V Project Management & Relationship Skills: - Coordinated project collaboration between the COVID-19 response program and other infectious diseases that required case investigation and contact notifications - Collaborate with software vendor and project manager to maintain and improve software used by statewide COVID-19 response staff. Writing & Communication: - Adapt standardized processes to effectively complete projects for all pathogens, including Enterics, Viral Hemorrhagic Fevers, Group Strep A, and Highly Pathogenic Avian Influenza. - Oversight of the development and upkeep of the program website, which contains all information and resources needed for staff to conduct their jobs - Creation and maintenance of REDCap surveys, used primarily to conduct disease surveillance activities Data Analysis: - Frequent utilization of numerous databases for case investigation documentation, health, and immunization record searches - Analysis of data to inform reporting metrics and staff guidance for improvement. SQL and R were the most commonly used applications for this task. - Analyze productivity metrics for program staff to identify projects that require additional support or strategizing
Colorado Department of Public Health and EnvironmentCOVID-19 Special Investigations Unit Manager
Nov. 2021 - May. 2022Job Classification: Health Professional IV Development and leadership of a case investigation and contact tracing unit with full focus on priority populations in the State of Colorado, offering a more robust, health equity-focused, contact tracing effort to the existing CI/CT program. Management of this subunit consisted of one level of management and 20 dedicated staff. Additionally, this role involved direct coordination with the CO Department of Public Safety & CDPHE Refugee Health team to conduct investigations and implement disease control measures in the field with primarily non-English speaking cases
Colorado Department of Public Health and EnvironmentCOVID-19 Regional Unit Manager
Jul. 2020 - Nov. 2021Job Classifcation: Health Professional IV Supervision of 5 management staff at two different levels of management and approximately 10 student contractors in the following activities. Oversaw COVID-19 response activities such as case investigation, contact tracing, data management, data cleaning, and case definition implementation. In that oversight, I provided subject matter expertise guidance on COVID-19 transmission, prevention and intervention practices. Implemented standardized supervision and workflow practices between CDPHE and Americorps leads, leading to a noticeable increase in efficiency and reduction of errors. In focusing efforts on goal setting and professional development, I created coaching and feedback processes, and generally supported staff new to public health work. Management of line lists, transmission mapping, creation of investigation support tools were a regular activity. This led to productivity analysis and coordination of an effort to better understand contact tracer capacity and what processes needed refinement. Notable projects within this role included: Designed new investigation systems for school cohorts and workplace outbreaks to ensure efficiency in information sharing between schools and health departments, along with effective support to families. Coordination of COVID-19 transmission control strategies in conjunction with a local health department and the wildfire incident command officers for several wildfires during the first and second year of the pandemic. Ensured data integrity by running reports, health record searches, and review of databases (CEDRS, QHN, CORHIO, CIIS, ELR, LPHA Portal, REDCap, and Dr. Justina). This data was used to improve data quality and monitor training and support needs of the program.
Colorado Department of Public Health and EnvironmentCOVID Response Contact Tracer
Apr. 2020 - Jul. 2020Denver, Colorado, United StatesAs a case investigator and contact tracer in Colorado's COVID-19 response, I maintained high case volumes while assisting cases and their contacts throughout the entire state of Colorado. The majority of cases were located in rural areas, with several contacts each. On an average day, I was able to fully investigate 5-6 cases, each with an average of 4 contacts each. The rate of refusal in these cases was statistically insignificant, thanks to a comprehensive training in motivational interviewing and de-escalation practices. This role required familiarity with testing options in the area local to the case, as well as treatment facilities should a case need to be directed to seek health care. Navigating frequently changing isolation and quarantine guidance with the general population took the majority of the time on the call, and served as the most important piece of the public health intervention.
Colorado Kids AcademyLead Teacher
Sep. 2016 - Apr. 2020Lakewood, CO
Explore and DiscoverTeacher
Nov. 2014 - Sep. 2016Greater Denver Area
Bigelow CooperativeTeacher
Sep. 2013 - Nov. 2014Somerville, MA
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