Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Senior Project Coordinator
NTT DATASenior Project Coordinator
Feb. 2024 - Jul. 2024• Led the BPM implementation aligned with the PDCA framework, optimizing and modernizing business processes. • Developed “AS-IS” process mapping, analyzing current workflows, tools, and dependencies. • Modeled and documented organic process improvements, streamlining operational efficiency. • Developed strategic plans to optimize resources and drive long-term growth. • Facilitated stakeholder training sessions, ensuring the adoption of improved processes. • Delivered measurable results, including increased transparency, cost reduction, and productivity gains.
Agile Coach
Abu Consultoria e TreinamentoAgile Coach
Sep. 2023São Paulo, Brazil• Clients: Hospital Sírio Libanês & Alelo • Developed and optimized PO Sync agendas to enhance synchronization and strategic planning. • Designed and deployed dashboards and performance tracking systems to optimize PI Planning and Sprint efficiency. • Facilitated team dynamics workshops, including Health Check + Tuckman’s Curve, to enhance team cohesion. • Conducted delivery predictability analysis, achieving a 20% improvement in project forecasting. • Led problem-solving workshops to enhance operational efficiency and optimize workflows. • Developed Scrum Master synchronization frameworks, improving visibility and Sprint health metrics.
Agile Consultant (Fixed-Term Contract)
GetNinjasAgile Consultant (Fixed-Term Contract)
Jul. 2022 - Nov. 2022São Paulo, São Paulo, Brasil• Led the agile transformation, structuring squads and optimizing workflows. • Implemented Scrum and Kanban methodologies, introducing a tailored Kanban framework to optimize workflow efficiency within HR processes. • Developed OKRs at strategic, tactical, and operational levels. • Facilitated training sessions and workshops to reinforce agile culture. • Conducted Value Stream Mapping (VSM) to optimize internal processes. • Collaborated with Product Owners and Project Managers in backlog prioritization.
Senior Scrum Master (Fixed-Term Contract)
AryzaSenior Scrum Master (Fixed-Term Contract)
Apr. 2022 - Sep. 2022São Paulo, Brasil• Led the transition from Kanban to Scrum, establishing structured agile processes. • Developed roadmaps, increasing project predictability and strategic alignment. • Managed User Stories, ensuring clarity in project needs and priorities. • Created agile boards for tracking progress and optimizing workflow efficiency. • Facilitated agile ceremonies, fostering collaboration and team engagement. • Mapped team evolution, providing valuable insights for continuous improvement.
Technical Owner / BA / Scrum Master (Fixed-Term Contract)
IBMTechnical Owner / BA / Scrum Master (Fixed-Term Contract)
Feb. 2021 - Jul. 2021São Paulo, Brasil• Managed IT projects, aligning demands with business strategies. • Coordinated activities in Jira, ensuring project transparency and traceability. • Conducted requirement analysis, improving software solutions. • Led testing execution and data validation, ensuring high-quality deliverables. • Facilitated Sprint meetings and backlog management.
CRM Business Analyst
Zebra TechnologiesCRM Business Analyst
Jan. 2018 - Feb. 2021São Paulo, São Paulo, Brazil• Gestão e administração de CRM , garantindo a otimização dos processos comerciais e suporte aos usuários. • Análise de escopo e requisitos de projetos , conduzindo aprovações e alinhamento estratégico. • Treinamentos mensais sobre CRM , capacitando equipes para melhor aproveitamento da ferramenta. • Coordenação de chamadas globais em inglês , assegurando alinhamento e troca de melhores práticas. • Elaboração de análises e KPIs para Latam , oferecendo insights estratégicos e otimização de desempenho. • Relacionamento com distribuidores e clientes , impulsionando parcerias e ações comerciais. • Suporte à equipe de vendas , contribuindo para o atingimento de metas e desenvolvimento de projetos.
Business Strategy Analyst
CBREBusiness Strategy Analyst
Nov. 2016 - Jan. 2018São Paulo Area, Brazil• Análise de mercado (PUB - Paraguai, Uruguai e Brasil), gerando insights para decisão estratégica. • Elaboração e monitoramento de KPIs para controle de informações e resultados. • Desenvolvimento de apresentações e reports para stakeholders globais. • Negociação e renegociação de contratos, garantindo melhores condições comerciais. • Interação com áreas estratégicas e liderança de calls e videoconferências. • Controle de budget e gestão financeira de projetos.
Supervisor
PlayersSupervisor
May. 2015 - Mar. 2016Irlanda
Gerente de projetos
TotalsysGerente de projetos
Aug. 2010 - Apr. 2013São Paulo e Região, Brasil
Analista comercial
ProjettaPaineis Analista comercial
Aug. 2008 - Jul. 2009
Assistente Administrativo Júnior
Unidas Rent A CarAssistente Administrativo Júnior
May. 2005 - May. 2007
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Rafael on Intch
IT
489368 people
17
IT Project Manager @ Freelancer
26
Mobile Engineer @ Raiô Benefícios
15
.Net Fullstack Developer/Angular Developer @ Webfis Processamento de Dados Ltda
ITProject Manager
134661 people
17
IT Project Manager @ Freelancer
19
IT Executive | CIO | CTO | CDO @ Self Employed
19
Project Manager @ Ressarcir Sistemas