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Work Background
Senior Project Coordinator
NTT DATASenior Project Coordinator
Feb. 2024 - Jul. 2024• Led the BPM implementation aligned with the PDCA framework, optimizing and modernizing business processes. • Developed “AS-IS” process mapping, analyzing current workflows, tools, and dependencies. • Modeled and documented organic process improvements, streamlining operational efficiency. • Developed strategic plans to optimize resources and drive long-term growth. • Facilitated stakeholder training sessions, ensuring the adoption of improved processes. • Delivered measurable results, including increased transparency, cost reduction, and productivity gains.
Agile Coach
Abu Consultoria e TreinamentoAgile Coach
Sep. 2023São Paulo, Brazil• Clients: Hospital Sírio Libanês & Alelo • Developed and optimized PO Sync agendas to enhance synchronization and strategic planning. • Designed and deployed dashboards and performance tracking systems to optimize PI Planning and Sprint efficiency. • Facilitated team dynamics workshops, including Health Check + Tuckman’s Curve, to enhance team cohesion. • Conducted delivery predictability analysis, achieving a 20% improvement in project forecasting. • Led problem-solving workshops to enhance operational efficiency and optimize workflows. • Developed Scrum Master synchronization frameworks, improving visibility and Sprint health metrics.
Agile Consultant (Fixed-Term Contract)
GetNinjasAgile Consultant (Fixed-Term Contract)
Jul. 2022 - Nov. 2022São Paulo, São Paulo, Brasil• Led the agile transformation, structuring squads and optimizing workflows. • Implemented Scrum and Kanban methodologies, introducing a tailored Kanban framework to optimize workflow efficiency within HR processes. • Developed OKRs at strategic, tactical, and operational levels. • Facilitated training sessions and workshops to reinforce agile culture. • Conducted Value Stream Mapping (VSM) to optimize internal processes. • Collaborated with Product Owners and Project Managers in backlog prioritization.
Senior Scrum Master (Fixed-Term Contract)
AryzaSenior Scrum Master (Fixed-Term Contract)
Apr. 2022 - Sep. 2022São Paulo, Brasil• Led the transition from Kanban to Scrum, establishing structured agile processes. • Developed roadmaps, increasing project predictability and strategic alignment. • Managed User Stories, ensuring clarity in project needs and priorities. • Created agile boards for tracking progress and optimizing workflow efficiency. • Facilitated agile ceremonies, fostering collaboration and team engagement. • Mapped team evolution, providing valuable insights for continuous improvement.
Technical Owner / BA / Scrum Master (Fixed-Term Contract)
IBMTechnical Owner / BA / Scrum Master (Fixed-Term Contract)
Feb. 2021 - Jul. 2021São Paulo, Brasil• Managed IT projects, aligning demands with business strategies. • Coordinated activities in Jira, ensuring project transparency and traceability. • Conducted requirement analysis, improving software solutions. • Led testing execution and data validation, ensuring high-quality deliverables. • Facilitated Sprint meetings and backlog management.
CRM Business Analyst
Zebra TechnologiesCRM Business Analyst
Jan. 2018 - Feb. 2021São Paulo, São Paulo, Brazil• Gestão e administração de CRM , garantindo a otimização dos processos comerciais e suporte aos usuários. • Análise de escopo e requisitos de projetos , conduzindo aprovações e alinhamento estratégico. • Treinamentos mensais sobre CRM , capacitando equipes para melhor aproveitamento da ferramenta. • Coordenação de chamadas globais em inglês , assegurando alinhamento e troca de melhores práticas. • Elaboração de análises e KPIs para Latam , oferecendo insights estratégicos e otimização de desempenho. • Relacionamento com distribuidores e clientes , impulsionando parcerias e ações comerciais. • Suporte à equipe de vendas , contribuindo para o atingimento de metas e desenvolvimento de projetos.
Business Strategy Analyst
CBREBusiness Strategy Analyst
Nov. 2016 - Jan. 2018São Paulo Area, Brazil• Análise de mercado (PUB - Paraguai, Uruguai e Brasil), gerando insights para decisão estratégica. • Elaboração e monitoramento de KPIs para controle de informações e resultados. • Desenvolvimento de apresentações e reports para stakeholders globais. • Negociação e renegociação de contratos, garantindo melhores condições comerciais. • Interação com áreas estratégicas e liderança de calls e videoconferências. • Controle de budget e gestão financeira de projetos.
Supervisor
PlayersSupervisor
May. 2015 - Mar. 2016Irlanda
Gerente de projetos
TotalsysGerente de projetos
Aug. 2010 - Apr. 2013São Paulo e Região, Brasil
Analista comercial
ProjettaPaineis Analista comercial
Aug. 2008 - Jul. 2009
Assistente Administrativo Júnior
Unidas Rent A CarAssistente Administrativo Júnior
May. 2005 - May. 2007
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