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Work Background
Brilliant MindsFounder
Jan. 1997Warwickshire, England, United KingdomAn award-winning Trainer and experienced Executive Coach with a particular focus on Leadership and Engagement for highly intelligent professional specialists. Extensive experience of design and delivery of enjoyable and credible Leadership development programmes that meet business needs and readily gain support of Executive sponsors. Proven ability to raise standards of leadership though a variety of interventions that make tangible differences to leadership behaviour, organisational culture and business results. Originally founded the company to offer Certificated NLP Training and worked alone. As NLP became more established in the business community evolved Brilliant Minds to offer a wider range of Executive Development services including e-learning and virtual solutions. Recruited back office staff and Associate Trainers and Coaches, leading a team of ten people by 2013. Key achievements:
• Grew the business from scratch, building relationships with large organisations that became long-term clients and advocates
• Pioneered the applications of NLP in business, especially in highly technical environments
• Developed a model of leadership that applies in most contexts and associated assessment tools
• Won a National Training Award • First Training company to deliver NLP Practitioner training to Police Officers
• Invited to speak at the NLP Conference every year since 2004
• Developed a self-learning programme ‘Leadership Through Everyday Conversation’ to enable leaders to make the most of informal communications • Commissioned to write a book for the popular Icon Books ‘Introducing..’ series
• Clients have included DB Schenker (Rail), Hewlett Packard, Jaguar Land Rover, Legal & General, Marconi, Microsoft, NATS, RBS, SAP, Schaeffler (UK) Ltd, Sun Microsystems, West Midlands Police
TMIProgramme Director
Jan. 1994 - Jan. 2000UKJoined the company to get back to doing what I love – facilitating learning . First new Programme Director for five years, brought in to provide new approaches and methods of training. Learned how to ‘get under the skin’ of an organisation quickly and how to deliver value in a short time. Key achievements:
• Re-designed the company’s flagship ‘Time Manager’ programme
• Established a new style of working with small groups in contrast with the company’s traditional large group presentations
• Designed and delivered a performance management programme for BA Engineering to encourage new ways of working and new methods of reward
• Worked with the leadership of BT Marketing over a period of six months to establish divisional values and culture
• Delivered 360 feedback to Managers at BBC World Service and learned a lot about management culture around the world
• Represented the UK at international meetings and presented at the World Congress
• Worked alongside Andersen Consulting BPR Division to facilitate workshops for workers whose jobs had been outsourced, including JP Morgan European Finance team
InterfloraTraining Manager (UK)
May. 1990 - Dec. 1993Sleaford, LincolnshireFirst training professional to hold this position, previously had been an administrative role. Worked with a committee of Members and five staff to provide a comprehensive training and development service across 3000 member shops in the UK and 200 HQ staff. Managed a large budget and learned about organisational politics and the effect of history and tradition on commercial decision-making. As a lone practitioner also invested time in networking and keeping up to date with new developments in L&D. Key achievements:
• Modernised the training function and introduced comprehensive training for all Trainers, Assessors and Competition Judges
• Sat on the Industry Lead Body for Floristry and helped create the first NVQs in floristry
• Negotiated the publication of ‘The Interflora Training Manual’ by Hodder & Stoughton
• Oversaw a national quality assurance programme to establish minimum standards on all member shops
• Trained in Accelerated Learning and NLP • Designed and facilitated workshops for Members serving on the Board
National Garden Festival LtdTraining Manager - Visitor Information
Feb. 1989 - May. 1990Gateshead, Tyne & WearOne of a team of seven Training Managers with 18 months to recruit and train an entire workforce of 2000 people under one of the largest Employment Training schemes of the day. Learned a lot about the value of experience and diversity and how to engage learners at all levels. • Recruited an entire team from the dole queues of Tyneside and re-trained them for jobs in the service sector
• Trained and mentored the ‘Outreach’ team who gave presentations about the Festival to local community groups. Few had any public speaking experience
• Managed the relationship with Newcastle College, where the supervisor team were enrolled in a NEBSM qualification course and did some guest lecturing
JCI Junior Chamber InternationalMember
Jan. 1988 - Jan. 1997Volunteer member for 7 years, holding office at local, regional and national level as well as competing in public speaking and debating competitions, running Leadership training sessions also at local, regional and national level and attending a variety of conferences nationally and internationally.
Senator 53463
Next plcStore Manager
Jan. 1984 - Jan. 1988It's not an obvious thing to do with a degree in Psychology, but working as a Store Manager I learned a lot about motivating and managing staff. Eventually I realised that my job satisfaction was coming, not from beating my sales targets, but from seeing my staff develop.
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