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Work Background
House Manager
Private FamilyHouse Manager
May. 2017United States, SpartanburgOversaw daily household operations, ensuring a clean, organized, and well-maintained living environment. Supervised and coordinated schedules for household staff, including cleaners, maintenance personnel, and outside vendors. Managed household budgets, tracked expenses, and handled purchasing of supplies, groceries, and other essentials. Scheduled and supervised home maintenance and repairs, ensuring timely service and high-quality work. Provided personal assistance to household members, including calendar management, travel arrangements, and event planning. Maintained detailed records of inventory, maintenance schedules, and service providers. Ensured the home was guest-ready at all times, greeting visitors and providing hospitality support as needed. Enforced household protocols and upheld high standards of privacy, discretion, and professionalism.
Purchasing Manager
Coronado Stone ProductsPurchasing Manager
Jul. 2015 - Jun. 2017United States, SimpsonvillePrepared and processed purchase orders, ensuring timely delivery by coordinating closely with suppliers and tracking shipments. Verified incoming goods for accuracy and quality; resolved discrepancies by liaising with vendors and logistics providers. Conducted thorough research on parts and components for machinery, evaluating suppliers based on cost, quality, availability, service, and reputation. Collected, analyzed, and summarized purchasing data to support planning, budgeting, and cost control initiatives. Maintained detailed monthly and annual purchase records across office and warehouse operations using spreadsheets and data entry systems. Audited and entered supplier invoices for payment; communicated with vendors to retrieve missing documentation and ensure prompt processing. Evaluated sales orders for pricing accuracy and generated invoices, ensuring clients received accurate and timely billing. Provided administrative support by operating a multi-line phone system, greeting visitors, and directing inquiries to appropriate departments. Managed a national account by processing orders for contractors and homeowners, resolving client issues, and coordinating with store managers for product availability.
Quality Assurance Analyst
AFS Logistics, LLCQuality Assurance Analyst
Aug. 2012 - Jul. 2015United States, GreenvilleConducted thorough analysis of the auditing system by identifying and categorizing issues, diagnosing root causes, and recommending effective solutions. Executed daily payment processes and swiftly resolved system-related errors to ensure uninterrupted operations. Collaborated with third-party carriers to communicate invoice statuses, clarify discrepancies, and provide guidance on resolving data inconsistencies. Developed and maintained the Data Entry Error Log, tracked Quality Check Errors, and ensured all necessary corrections were completed to maintain high data integrity. Accurately transcribed minutes from team meetings to support alignment on quality goals. Facilitated communication between Customer Service and the Rates Team to enhance data entry accuracy through the implementation of targeted Business Rules.

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